User Interviews Release Notes 2021

March 26 -💰New Incentive Option

Participants now have their pick of dozens of gift cards when UI automatically distributes incentives

Formerly, when you opted to have UI automatically distribute incentives for your team, participants who completed your sessions would be paid an Amazon gift card. Researchers and participants alike requested an alternative to Amazon. We're excited to share that a new option, Reward Link, is here! 

Participants will now have their choice of a digital Amazon OR Reward Link gift card for UI distributed incentives. When a participant chooses Reward Link, they'll be prompted to redeem their funds in their pick of dozens of popular store, service, and experience gift cards, including options like Target, Starbucks, Southwest Airlines, Airbnb, Whole Foods, Home Depot, and Uber.

Participants can choose a gift card that fills a need for them, or simply just makes them happy! Researchers who want to give participants incentive options can now take advantage of UI automatically distributing incentives for their team, saving them time and legwork of manually issuing incentives themselves.

Learn more about our the incentive and currency options available to participants in our support guide.

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January 7 - ✉️ Email Template + 💙 Participant Referrals

Email Template—add custom messaging to templates to use over and over again

You’ve worked hard to build up a panel of engaged participants, and care about how you communicate with them. We’ve added a new tool to our paid Hub subscriptions—email template sets—to help you do just that!

Maintain your tone and voice through your project by creating a custom email template set. Make a template set once and you and your team can reuse it over and over again, saving time and ensuring participants receive emails that sound like YOU. Learn more about email template sets in our support guide.

A few ways we’re using email template sets:

1. Keep terminology consistent across emails
2. Add our own greetings and signoffs 
3. Include personalized signatures with pronouns
4. Update subject lines to include other information

For paid Hub subscribers who want to keep branding and messaging consistent, check out our other features that help streamline communication: 

• Update the look and feel of emails by creating an email theme
• Set a sender profile so participants better recognize your emails 

Participant Referrals—refer a friend, get $30!

A big win for our participant community! Participants can now refer a friend to occupation based studies. Their friend or colleague gets paid for participating in the study, and they get some extra money in your pocket. For researchers, this will help us fill more niche occupation studies. A win-win all around!

Here’s how it works: Simply use the unique referral link to refer someone you think may be a good fit for a specific study. If your referral creates an account and completes the study you refer them to, you earn a $30 Amazon gift card. Learn more about referrals in our support guide.