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researcher Support
Participant Support

Your Hub Panel

How to build and manage your own panel of research participants with Research Hub, the #1 tool for panel management and recruiting automation.

Maturity Map: How to Be Successful with Research Hub

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A practical guide that any team can use to make the most out of Hub

Last updated:
May 7, 2024
Research Hub
For Admins

Send bulk emails to your Hub panel

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Use Hub emails to communicate regularly with your research panel to keep them engaged

Last updated:
April 11, 2024
Research Hub
Emails & Messaging

Use the Research Hub API to feed live data into Hub

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Always access your latest user data in Hub with the Research Hub API ⚙️

Last updated:
May 10, 2024
Research Hub
Pricing & Subscriptions

Use segments in Hub to retarget participants for future studies

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Easily save and reuse custom groups of participants for fast and targeted recruiting.

Last updated:
April 10, 2024
Research Hub

How can I customize my view of the Hub participant table?

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As the number of columns in your Hub participant table grows, learn how to hide and reorder columns to make the Hub panel work best for you.

Last updated:
April 2, 2024
Research Hub

Create email template sets to manage participant communication

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Add your own voice to our automated emails with custom email template sets.

Last updated:
April 10, 2024
Emails & Messaging
For Admins

Set Hub invite rules and invite limits

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Last updated:
March 29, 2024
For Admins

How do I search for and filter Hub participants in my panel?

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Filter, sort, and invite participants in the Hub Participants view

Last updated:
April 2, 2024
Research Hub

How can I use opt-in forms to build my Hub panel?

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Growing your Hub panel can be time consuming, but opt-in forms help simplify the process.

Last updated:
April 2, 2024
Research Hub
For Admins

Add a default logo to all pages your participants visit

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Upload your company logo to Research Hub to create consistent branding for your team and enhance the participant experience.

Last updated:
April 10, 2024
Research Hub
For Admins

Does User Interviews use Research Hub contacts for its own purposes?

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Our terms of service regarding privacy for Research Hub.

Last updated:
April 12, 2024
Research Hub

How are columns updated when I upload a new CSV to my panel?

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Uploading new data to your panel, as well as how columns can be mapped or created.

Last updated:
April 2, 2024
Research Hub

Customize and preview participant emails on your Hub project

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Edit and preview all of the communications your users will receive to ensure a great participant experience

Last updated:
April 11, 2024
Emails & Messaging
Research Hub

Invite participants to sign up for a Research Hub project

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3 methods to invite research participants to sign up for a study

Last updated:
April 11, 2024
Research Hub
Emails & Messaging

What are best practices for managing a Hub project?

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Tips and tricks for managing a Hub project and your own participant panel

Last updated:
April 2, 2024
Research Hub

Upload and manage a CSV of participants for Hub

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Easily build your research participant panel by importing a CSV file of existing contacts.

Last updated:
April 11, 2024
Research Hub

What is the participant's experience in a Hub project?

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The step-by-step of what your participants will experience when signing up for a Research Hub project (with screenshots).

Last updated:
April 5, 2024
Research Hub

How do I label participants in my panel?

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Segment your participant panel in Research Hub.

Last updated:
April 2, 2024
Research Hub
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