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researcher Support
Participant Support

Get Started

New to User Interviews? Browse our beginner guides for setting up your researcher account and managing your first recruiting projects.

Research Hub Implementation: A 60-Day Checklist

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Getting started with Research Hub? Here are tips and timelines for implementing the panel management solution with efficiency and confidence

Last updated:
April 10, 2024
Research Hub
For Admins

How to navigate User Interviews

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Learn the ins and outs of our unified workspace for research design and panel management.

Last updated:
April 10, 2024
Research Hub
Recruit

The admin’s guide to setup & success with Research Hub

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Admins must make important decisions regarding their research panel’s implementation, long-term strategy, and internal enablement.

Last updated:
April 10, 2024
For Admins
Research Hub

Live chat with our project support team for real-time help

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Reach out to our support team in-app and get quick real-time support!

Last updated:
April 10, 2024
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Get familiar with our new navigation design

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We’ve elevated the look, feel, and structure of our interface to improve your experience researching with UI. Here’s what’s changed.

Last updated:
April 11, 2024
Recruit
Research Hub

Research Hub Part 4: Launching Your First Study

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Launch your first study and invite users to participate. Our intuitive workspace takes you step-by-step through designing your project.

Last updated:
April 4, 2024
Research Hub

Research Hub Part 3: Customizing Hub For Your Users

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Customize Hub so your users have an on-brand experience when participating in your research studies.

Last updated:
April 10, 2024
For Admins
Research Hub

Research Hub Part 2: Managing Your Panel

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As your panel grows, learn how to organize and segment your customers enabling you to quickly find the right participants for your studies

Last updated:
May 8, 2024
Research Hub

Research Hub Part 1: Building Your Panel

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Learn how to grow your research community with Research Hub. Import customer data, create opt-in forms, and send invitations to studies.

Last updated:
May 8, 2024
Research Hub

Research Hub Quick Start Guide

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Research Hub is your research CRM. This guide will get you started creating studies, adding users, and organizing your panel.

Last updated:
April 10, 2024
Research Hub

Get product validation within a day with User Interviews

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Last updated:
April 10, 2024
Recruit
Research Hub

What tools do you recommend for conducting user research?

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Tools for conducting user research

Last updated:
April 2, 2024
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New here? Best practices to keep in mind!

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Last updated:
April 2, 2024
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How do I launch a project?

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Quickly and easily launch your new project

Last updated:
April 9, 2024
Recruit

Create a Researcher account

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Ready to get started recruiting with User Interviews? Here’s how to set up your account and login.

Last updated:
May 8, 2024
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Contact our team with questions

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Can't find what you're looking for? Here’s how to contact us with questions for our support, billing, sales, and project coordinator teams.

Last updated:
May 8, 2024
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What incentive do you recommend for research studies?

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Last updated:
April 10, 2024
Incentives

What types of studies can I run on User Interviews?

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Study types and formats to fit all your research needs!

Last updated:
April 2, 2024
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