User Interviews for UX Research

Recruit, run, repeat. User research recruiting made easy.

We take care of the most taxing parts of UX research so you can focus on what you do best: crafting research plans, extracting insights, and championing user needs.
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Complete recruitment and panel management platform
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Compatible with all research tools and methods
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Automated screening, scheduling, and incentives
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HomeTeam Solutions
See into users’ minds, without losing yours

Reach the right users, every time

Need to talk to product managers who work at fintech companies, who have 5+ direct reports, and  who use Jira daily? We’ve got you. With access to an on-demand network of 6 million participants – plus powerful tools for segmenting, screening, and managing your own users – you’ll never waste time talking to the wrong people again.

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Never waste a session on the wrong fit

Custom screeners, double-screening tools, AI participant matching, and precise segmentation – all working in concert to help you avoid mismatches and make every session count.
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Automate the busywork

Self-serve study builder, smart interview scheduling, automated incentive payouts, and researcher-friendly workflows. We keep things rolling, without sacrificing quality.
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Trust your data from the start

Built-in fraud prevention via identity verification, risk scoring, and third-party data enrichment keeps low-quality and dishonest participants out of your studies.
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Connected to your research stack

We integrate with dozens of testing, survey, and meeting tools for total compatibility with your tech stack, including specialized research software.
Trusted by 1,000+ research teams including Microsoft, Zendesk, and Atlassian
Move fast without sacrificing quality

Spend more time on insights,
less time on playing inbox tag

User Interviews helps you recruit participants in hours, keep no-shows to a minimum, and avoid questionable respondents. We do the heavy lifting of sourcing, screening, and scheduling, so you can bask in the "aha!" moments.

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participant recruitment

Find qualified participants, fast

  • ✔ Target and screen for niche audiences from our 6M+ panel
  • ✔ Match with participants in hours, not weeks
  • ✔ Get trustworthy insights with AI-powered fraud detection
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Talk to your users without friction

  • ✔ Manage your own panel of real users
  • ✔ Maintain a well-governed research ecosystem
  • ✔ Build panels, segments, and rules to enable self-serve recruiting
Explore Research Hub
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Don’t take our word for it

How top user research teams get fast access to quality participants

UX giant, Nielsen Norman Group, relies on User Interviews to source specialized research participants for product testing, consulting work, and independent research.
“It’s incredibly helpful that we can go beyond demographics and target based on behaviors – like tools people use or their experience level… Using User Interviews is way more cost-effective than going through a recruitment agency – especially for studies that need niche participants.”
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Maria Rosala, Director of Research at NN/g
Read the case study
The Saatchi & Saatchi research team automates logistics with User Interviews so they can focus on the most strategic parts of research: goal alignment, insight synthesis, and business impact.
“People forget that the hard parts of research are how you start and how you end. Recruiting and logistics – that’s where the stress comes from. User Interviews makes that all disappear. Once you’ve got your screener, you’re off and running.”
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Ryan Adibi, Senior UX Researcher at Saatchi & Saatchi
Read the case study
Features: the nitty gritty

Why choose User Interviews

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Unlimited seats for true collaboration

UXR isn’t a solo sport. Invite observers, assign teammates, leave notes, and reuse templates so everyone stays in the loop and nothing gets lost.
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Precise audience targeting

Source the right participants, improve insight quality, and reduce resampling. User Interviews is unmatched in audience quality, segmentation, and fraud prevention.
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Flexible enough to fit your stack

Already have a stack you love? Perfect. We are method-agnostic and integrate with tools like Qualtrics, Optimal, Zoom, Microsoft Teams, and more to keep your work flowing. 
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Admin controls & customizations

Governance, compliance, and permissions – handled. Guardrails like invite rules, data consent, PII masking, and panel access mean you can focus on UXR, not red tape.
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Effortless incentives

Flexibility to pay out incentives in 220+ countries, with options for gift cards, prepaid cards, charitable donations, and custom payouts – all automatically managed within the platform.
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Smart scheduling for solo UXRs and teams

Set your preferences and availability and let us do the rest. Whether you’re facilitating continuous discovery or running online focus groups, your calendar stays as booked as you’d like it to be. 
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Care about quality? The numbers don’t lie.

6 million participants | 98.3% positive session feedback
6.5% moderated no-show rate | 0.6% fraud reporting rate

6 million participants
98.3% positive session feedback
6.5% moderated no-show rate
0.6% fraud reporting rate

Download panel report
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FAQs

What is the best participant recruitment tool for user research?

User Interviews is purpose-built for qualitative and mixed-method research. With a vast panel and advanced screening tools, you can find the exact users you need whether you're testing a new onboarding flow or running a multi-phase study. 

User Interviews is a favorite among researchers because it takes the chaos out of participant recruitment. Our vetted panel of over 6 million participants is packed with expressive, articulate humans who are ready to share user insights and honest feedback. Whether you're doing usability testing, concept validation, or exploratory interviews, we help you find the right people, fast.

What makes us stand out? It’s not just the size of our panel, it’s the quality. You can target based on job title, behavior, demographics, or build your own screener to get hyper-specific. With built-in fraud detection, double screening, and rich user data, you can trust that the people you’re hearing from are who they say they are.

How fast can I launch a user research study with User Interviews?

Our platform is designed to help researchers move quickly without cutting corners. You can launch a project in minutes, match with qualified participants in hours, and start talking to real users as soon as the same day.

What makes this possible?

Can I bring my own users into User Interviews?

Absolutely. With Research Hub, you can upload and manage your own panel – whether that’s customers, beta testers, or internal users. Hub gives you a centralized, secure way to engage your audience in research, segment users, track activity, and ensure you’re not over-contacting the same folks.

You also get built-in governance tools to support compliance and protect participant health. That means:

  • Custom opt-in flows and branded email templates
  • Invite rules, contact limits, and panel nurture emails
  • Consent forms and NDA signing
  • API and integrations for secure data enrichment
What research methods does User Interviews support?

We’re method-agnostic. Whether you’re running 1:1 interviews, unmoderated tests, market research surveys, focus groups, or complex longitudinal studies, User Interviews is designed to handle the logistics and let your team do what it does best: uncover human insights.

Plus, our platform integrates with your favorite tools (Zoom, Lookback, Qualtrics, and many more), making it easy to run:

  • Moderated and unmoderated tests
  • Accessibility and usability studies
  • Qualitative, quantitative, or hybrid surveys
  • Mixed-method and multi-phase research

The best-in-class user research platform

Find participants from our panel, your panel, or both

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