Running research at scale comes with challenges: tight timelines, hard-to-reach audiences, strict governance – and constant pressure to prove ROI. That’s why leading enterprises and agencies turn to User Interviews. From niche audience recruitment to time-saving automation, we give scaling teams the speed, control, and transparency they need to deliver impactful research.
ReOps leaders, UXRs, product managers, and designers all share one need: connecting with the right participants, fast. With User Interviews, you can recruit in hours (not weeks) and automate the busywork of research logistics. From surveys, to interviews, to panel management, we’ve got you covered.
With a vetted panel of 6 million participants, advanced fraud prevention, dozens of integrations, and tools for scheduling, incentives, and governance, we serve as the foundational layer of every research stack.
User Interviews is used by a wide range of teams, from large-scale enterprise research orgs to agile product squads. Dedicated UX researchers use our platform to run deep qualitative studies, while research operations teams rely on us for governance and process management. Agencies serving multiple clients use Recruit to find niche audiences across industries, and product/design teams lean on us to find qualified participants fast.
If your work involves connecting with participants or managing research logistics, User Interviews was built to support you – whether you’re a solo researcher or a global organization.
Sometimes! Enterprise organizations often rely on User Interviews to maintain consistency and compliance across large, distributed research teams. They value features like our vast on-demand panel, research CRM, roles and permissions, invite rules, and data consent settings that ensure research governance at scale.
Agencies prize speed, flexibility, and audience diversity. Because every client project is different, agencies turn to User Interviews for fast access to a deep bench of panelists, niche audience targeting, flexibility to change course mid-study, and low fraud rates that keeps their clients happy.
All types of organizations get value from User Interviews’s high-quality panel, fast matching, fraud protection, and research automation tools.
Research Operations teams use User Interviews as the backbone of participant recruitment and management. Our platform offers governance features like invite rules, contact limits, roles and permissions, and customizable consent workflows that help to standardize research processes. This ensures participants are treated fairly, consistently, and in line with compliance standards.
We also help ReOps reduce operational overhead by centralizing participant data, automating workflows, and providing tools to manage both internal panels and external recruitment. The result: less admin work, more visibility, and higher confidence in research quality.
Definitely. User Interviews was designed for cross-team collaboration, with no seat limits or hidden restrictions. ReOps managers can set governance rules and access permissions, UX researchers can self-serve recruitment, and product/design teams can join studies as moderators, collaborators, or observers.
This shared access keeps research moving smoothly without bottlenecks or gatekeeping. Everyone gets the tools they need while admins maintain the oversight required to keep studies consistent, compliant, and participant-friendly.
User Interviews is built for large teams doing research at scale. We keep a global record of research activity, and help to solve the coordination problems of concurrent studies, shared panelists, group scheduling, team budgets, and more.
Enterprise research teams trust User Interviews because compliance and security are baked into the platform. We’re SOC 2 Type II, ISO 27001, and ISO 27701 certified and built with enterprise-grade data protection in mind. Plus, consent management, NDA collection, and customizable participant communications give team admins the control they need to uphold standards without slowing down research.
Admins can also set rules for participant contact, permissions, and data access across the org. This makes it easier for large teams to run research at scale while ensuring participant data is handled securely.
Product and design squads need research to move at the speed of their development cycles. With User Interviews, they can quickly recruit the right participants for usability testing, prototype validation, and continuous discovery interviews – all without worrying about research logistics.
Features like smart scheduling, automated incentives, and AI-powered transcripts and analysis mean product teams can move from research plan to shareable insights in days. We help designers to refine concepts, PMs to validate ideas, and squads keep customer voices front and center in every sprint.
Find qualified participants in hours, not weeks
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