Accelerate any kind of research with User Interviews

User Interviews supports just about every research method, making it easy to source participants across different research projects and team needs. Popular use cases include recruiting for moderated interviews, where researchers speak directly with participants; usability tests, where products or prototypes are put in front of real users; and survey recruitment, which helps teams gather insights at scale.

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We also support accessibility testing with participants who use assistive technologies, ensuring products meet compliance standards. More recently, we’ve expanded into areas like market research and AI model training, helping organizations tackle high-volume participant recruitment needs. By supporting such a broad spectrum of use cases, User Interviews ensures teams can reliably connect with participants for any research need, without needing to tap into other panels or platforms.

Yes, User Interviews is often used to recruit participants for surveys. Our platform includes customizable screener surveys that let you filter and qualify participants based on behavior, demographics, job characteristics, or other custom criteria before sending approved participants to a survey platform. Once participants are vetted, you can seamlessly route them into external tools like Qualtrics, SurveyMonkey, or Typeform, thanks to our native integrations.

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This setup ensures you’re not only collecting responses quickly, but that the respondents are credible and relevant to your project. By combining our recruitment capabilities with survey tools, teams can run high-quality studies with both speed and confidence.

Accessibility research requires connecting with people who use assistive technologies, and User Interviews makes this process simple. We maintain specialized participant segments, so researchers can reliably find users who have specific disabilities, accessibility characteristics, or rely on tools like screen readers, voice recognition software, or other adaptive devices. These participants are crucial for ensuring that products meet standards like WCAG 2.1 AA and provide equitable experiences for all users.

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Our platform also includes governance features that ensure respectful engagement and participant protection throughout the study. With these capabilities, accessibility research teams can confidently validate products for inclusivity while keeping recruitment streamlined, effective, and affordable.

AI model training requires high-quality data, often provided by human experts with specific knowledge or experience, and that’s exactly where User Interviews excels. Our panel includes millions of vetted participants across industries and domains, making it possible to recruit professionals for tasks like data labeling, output validation, or model evaluation.

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Whether you need engineers to check code outputs, clinicians to review medical scenarios, or consumers to provide nuanced human feedback at scale, our targeting and screening tools allow you to find the exact audience you need, quickly. Because these projects often require scale, our automations for scheduling and incentives ensure efficiency. This combination makes us an invaluable partner for teams needing to integrate HITL approaches to build more accurate AI systems.

Yes, many teams use User Interviews to run market research studies. You can recruit general consumers across many countries for broad market trends, or target niche or professional audiences for more specialized industry insights. By leveraging our advanced audience targeting and screening tools, researchers can define precise criteria – like job role, industry, brand preferences, or purchasing behaviors – to ensure the data they collect is meaningful. Market researchers also leverage our survey integrations and workflow automations to run high-volume survey-based research. Whether the goal is product validation, brand perception, or competitive tracking, our participant panel helps deliver reliable insights, fast.