User Interviews for Product & Design

Research that moves at the speed of product

Whether you're uncovering pain points or testing prototypes, User Interviews helps you do more research with less lift. Because insights shouldn’t slow you down.
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Recruit participants on demand
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Automate the busywork
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Embed research in your squad’s flow
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HomeTeam Solutions
Automate research logistics

Connect with the right users, without the back-and-forth

Spreadsheets, email chains, and manual tracking belong to the past. We source the best-fit participants for your study – from our panel or your customer base – hassle-free. Just fast recruitment for 1:1 interviews, usability tests, and even AI training and evaluation.

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Instant access to real users

Tap into our vast panel or bring your own users. Segment and screen with ease. Plus, pipe in real-time data from your product to target based on attributes or events.
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Smart scheduling, zero chaos

Set it and forget it. Auto-match availability, sync team calendars, and let participants reschedule themselves. Continuous discovery projects require less than 15 minutes of maintenance each month.
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Built for squad collaboration

Get the whole product squad – plus stakeholders – involved in research. Leave notes for teammates, invite observers, split moderation duties, and share key insights and video highlights.
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All your ops, fully automated

From invites and meeting links to incentives and thank you emails – set it up once and let the sessions book themselves. We handle logistics so you can focus on insights.
Trusted by 1,000+ research teams including Microsoft, Zendesk, and Atlassian
Research that almost runs itself

Build, test, and ship – without bottlenecks

We handle the stickiest parts of research – finding and managing participants – so you can get eyes on your prototype and keep your sprint on track. From sourcing participants to scheduling sessions and sending incentives, we take care of the logistics so you can get on with building great products.

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participant recruitment

Find qualified participants, fast

  • ✔ Target and screen for niche audiences from our 6M+ panel
  • ✔ Match with participants in hours, not weeks
  • ✔ Get trustworthy insights with AI-powered fraud detection
Explore Recruit
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Talk to your users without friction

  • ✔ Manage your own panel of real users
  • ✔ Maintain a well-governed research ecosystem
  • ✔ Build panels, segments, and rules to enable self-serve recruiting
Explore Research Hub
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Don’t take our word for it

Hear from top-tier product and design teams

From prototype testing to cross-team insights, Calendly leans on User Interviews to power fast, reliable research that syncs with their product cycles.
"Having a structured research panel in User Interviews’ Hub allowed us to easily filter participants by segment and get richer insights."
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Gordon Toon, Manager of Design and Product Research at Calendly
Read the case study
At nCino, product designers rely on User Interviews to connect with B2B end users quickly – making research a seamless, everyday part of product development.
“User Interviews has completely removed any of the friction aspect of research.”
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Nathan Jones, Senior Product Designer, nCino
Read the case study
Features: the nitty gritty

Why choose User Interviews

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On-demand participants, no red tape

Whether you’re conducting surveys or accessibility tests, we connect you with real people, fast. Build your own opt-in panel or tap into our network of 6 million participants. Screen precisely, and target based on actual product behaviors.
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Built for continuous discovery

Keep up a steady stream of user conversations with smart scheduling, calendar syncing, and customizable rules for recurring interviews. Fresh insights, on repeat, minus the overhead.
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Squad-friendly

Unlimited seats, flexible permissions, and observer sign up mean PMs, designers, and stakeholders can all jump in without stepping on each other’s toes. Leave notes, watch sessions, and share insights, as a collective.
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Works with your stack

UserTesting, Maze, Sprig, Optimal, SurveyMonkey – we integrate with all those platforms, and many more. Recruitment works seamlessly with your squad’s existing tools and workflows.
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AI insights (bye-bye note-taking)

With AI recording and transcription, you can automatically capture sessions via Zoom, Google Meet, or Microsoft Teams. Search transcripts, clip key moments, and share insights with your team, so nothing gets lost in translation.
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Effortless scheduling & incentives

Our platform handles interview scheduling and participant payments on your team’s behalf. No more purchasing Amazon gift cards or emailing Zoom links one-by-one!
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Care about quality? The numbers don’t lie.

6 million participants | 98.3% positive session feedback
6.5% moderated no-show rate | 0.6% fraud reporting rate

6 million participants
98.3% positive session feedback
6.5% moderated no-show rate
0.6% fraud reporting rate

Download panel report
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FAQs

What is the best participant recruitment tool for product and design teams?

For product and design teams, User Interviews is a top choice. It's fast, flexible, and fits into your workflow – so you can test concepts, run usability studies, check accessibility, or keep up a continuous discovery cadence, without getting bogged down in recruiting logistics.

With instant access to over 6 million vetted participants, self-serve recruiting, automated scheduling, and global incentive payouts, you get instant access to the user insights you need.

How do product teams manage internal and external research participants?

Product and design teams use platforms like User Interviews to keep participant management simple, centralized, and scalable. Whether you're tapping into your own user base or sourcing from a public panel, all audience outreach is all streamlined through a single, collaborative platform.

Internal participants are managed through Research Hub, a research CRM with opt-in workflows and segmentation tools perfect for research with real customers. For external recruitment, Recruit delivers fast access to a vetted panel of 6 million people. Together, they help designers and PMs connect with the right users at any point in the development cycle.

How does User Interviews fit into our existing tool stack?

User Interviews is designed to work seamlessly with popular product and design tools. We integrate with dozens of tools across analytics, testing, survey, and meeting tools like Microsoft Teams, Typeform, and Qualtrics (to name a few).

We’re flexible enough to plug into wherever your team works, and we support recruitment for every research method.

What types of research can product and design teams run with User Interviews?

Just about anything. Whether you’re running usability tests on a Figma prototype, conducting accessibility research, or discovering pain points via 1:1 interviews, we’ve got you covered. Our platform supports moderated interviews, unmoderated research, surveys, concept testing, continuous discovery interviews, and more. Teams building AI systems can even recruit domain experts and AI taskers to train AI models, and provide high-quality data for AI evaluation a fine-tuning.

User Interviews is method-agnostic and plays nicely with any tools you’re already using. We help you recruit the right participants and automate the logistics within any toolstack.

The best-in-class platform for product design research

Find participants from our panel, your panel, or both

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