Drive impact faster with AI Insights

Turn raw conversations into rich analysis and shareable insights, in seconds

Instant debrief: Review recordings, transcripts, and key observations

Rich context: Layer audience data onto session outputs

Traceable observations: Every insight is mapped to source material

AI chat mode: Query your transcript and get back cited answers

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How it works

Go from raw conversations to meaningful insights

Enable recording & transcription for your research session

Upload your discussion guide to generate instant themes and insights

Review the session breakdown and clip highlights

Explore the data grid to compare participants alongside profile data

Copy and share observations to any channel with one click

Query your transcript in AI chat mode and get back cited answers

Self-guided demo

See Insights In Action

Take a guided tour ▶️ Move from transcript to synthesis faster than ever with AI-powered analysis in UI.

Our insights solution

Key features for fast, accurate research analysis

Accelerate time to insight with recordings, transcripts, observations, and AI chat mode - watch the launch video to see how it works 📹

Recordings, transcripts, and clips

Review recordings, search transcripts, and share clip highlights from research sessions, all in one place.

Session breakdown

Key insights are automatically organized into key topic areas, seconds after your session wraps.

Data grid

Compare responses across participants and layer in additional audience data for deeper context and analysis.

AI chat mode

Coming soon!

Chat with your transcript and get back grounded answers with citations, chat history, and highlight reels.

FAQs

What are AI Insights in User Interviews?

Insights are a set of AI-powered analysis tools that help you move from user interviews to research insights faster, all within the User Interviews platform. With session breakdowns, data grid, and AI chat mode, researchers can cut hours of manual review and focus on extracting insights - without sacrificing quality.

How do Insights work in User Interviews?

First, make sure AI features are enabled for your team.

Complete your 1:1 moderated session with recording & transcription enabled
Upload your discussion guide for the study to generate the session breakdown
Review the session breakdown for instant themes and insights
Use the data grid to compare participants alongside audience data
Share out insights to your team instantly – a single click to copy text
Chat with your transcript and get back cited answers with AI chat mode

Who can use these AI features in User Interviews?

All teams with AI functionality turned on will have access to these features. Admins can manage this AI features setting at the organizational level from the Advanced options page.

This is currently only available for 1:1 moderated sessions using the Zoom, Google Meet, or Microsoft Teams integrations.

How does User Interviews ensure the AI generated insights are reliable?

All AI-generated output in User Interviews is anchored in its source material. Every insight is cited and traceable back to its original source in the transcript for maximum transparency and easy review.

Drive impact faster with AI Insights

Go from raw conversations to meaningful insights

See Insights In Action