User Interviews helps Research Operations carry the weight of scaling research responsibly, while optimizing your team’s process. Our platform supports every aspect of participant management, governance, and workflow automation, without sacrificing flexibility or control.
User Interviews handles the part of research that matters most: getting the right people into your study. Then, we make sure that all the messy (but mission-critical) parts of research run smoothly – from scheduling sessions, to paying incentives.
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User Interviews is a trusted platform for research operations teams because it’s built for end-to-end participant recruitment and management. Unlike generic tools or piecemeal solutions, it offers everything ReOps needs in one customizable platform – making it easier to scale and standardize research across an organization.
With a vetted, fraud-protected panel of 6M+ participants, advanced targeting, customizable screeners, built-in scheduling, and automated incentive payouts, it simplifies both internal and external recruitment. Governance tools like invite limits, roles and permissions, NDAs, and consent settings help maintain research integrity and compliance.
Whether you're supporting moderated interviews, longitudinal studies, or unmoderated research, User Interviews gives ReOps teams the control and flexibility to run smarter, faster, and more compliant research operations.
Research Ops teams manage internal and external participants through structured systems that support scalability, consistency, and compliance. With a platform like User Interviews, they can streamline both: Research Hub manages internal panels of opt-in participants and real customers, while Recruit provides access to a vetted external panel of over 6 million people.
Hub supports segmentation by any customer traits or product behaviors. Recruit enables fast, targeted sourcing of external audiences based on demographic or occupation targeting. By centralizing workflows, ReOps teams maintain quality standards while saving time and reducing manual work.
A strong Research Ops platform should streamline participant management while ensuring quality, compliance, and scale. Look for:
User Interviews combines all of these in one platform built for Research Ops. It’s ideal for scaling research and standardizing processes – without letting anything slip through the cracks. Check out our research platform buyer’s guide for more tips.
Yes – User Interviews is built to scale with your org. From unlimited seats and customizable roles/permissions to compliance, collaborative workflows, and multi-team infrastructure, it’s designed for enterprise-grade research operations at any scale.
Research Ops teams can confidently manage multiple panels, multiple teams, and multiple studies, all while improving collaboration across departments, and enforcing governance standards. Specific governance features include invite rules, activity logs, and NDA collection.
With dedicated customer success support and proven success in complex orgs, it’s a trusted choice for large, research-mature teams.
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