Help & Support

Billing / Payment Methods

Can I earn credit by referring new users?

Can I manage the credit cards associated with my account?

Can I receive an invoice for my recruitment project?

How can I pay my invoice?

How do I add or revoke prepaid balance permissions and access?

What is "Pay As You Go"?

What is a prepaid balance?

What’s the difference between the Consumer and All Access plans?

When can I start using my Research Hub Unlimited plan?

When will I receive an invoice for my recruitment project?

Where can I download my project receipt or invoice?

Where can I view my prepaid balance dashboard?

Related topics

About User Research

Pricing & Subscriptions

My Researcher Account

Bring Your Own (BYO) Projects

General Overview

Creating UI-sourced projects

Managing UI-sourced projects