Rewatch our latest Product Talk webinar, where we share our new scheduling solution, flexible incentives, redesigned participant profiles, and more.
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🗒️ Read on for a recap
Global calendar syncing: Integrate with your Google or Outlook calendar, set your working hours and availability at the account level, and let us handle scheduling and conflict management across multiple projects.
Automatic, rules-based scheduling: For projects with a single moderator, you’ll soon be able to switch to automatic scheduling. Simply set your preferences for date range, minimum scheduling notice, buffer time, and start time increment. Participants will be able to book any available times that fit your scheduling rules.
A more collaborative approach to scheduling: Up next, we’re working on automated scheduling for groups of researchers, as well as deeper collaboration features such as options for collective or round robin session distribution, and collaborator roles.
Edit incentives post-launch: Research rarely goes exactly as planned. We’re opening up the ability for researchers to adjust incentives at the project- or participant-level after launching a project, without needing to reach out to our support team.
Common use cases for flex incentives: (1) Not getting the number of applications you need? Learn and adjust as you go by increasing the incentive amount to attract more candidates. (2) Have a great participant on the line that you want to dive a little deeper with? If your conversation goes long, offer them a bonus for their time.
Beyond incentives—supporting flexible research: On the horizon are bigger updates to make our recruitment workflow flex to support various kinds of research. For example, recruiting from multiple sources, running continuous interviews, or including multiple research activities within the one project.
Complete participant profiles for Hub projects: You can now access your participants’ full set of profile data and project history directly within your Hub projects. The new participant data tab provides a snapshot of activity stats, all of their user attributes, and a history of participation that you can drill into for session and screener details.
Universal upgrades to participant profiles: A fresh new design is coming soon to both Hub and Recruit participant profiles. And looking further ahead, we’re exploring bringing feedback and notes left by your teammates into the profile view, so you can access all the info you need to make the right recruiting decisions.
Zapier data integration: No code, no problem. Our Zapier integration makes it easy to push useful customer data from Salesforce, Hubspot, and 5,000+ other tools into Hub for more sophisticated targeting and segmentation.
If you haven’t had a chance to try it out, we have some exciting news for you—we are opening our Zapier integration to all plans (now including Essential) so that even more teams can send data into Hub.
Bulk emails: Communicate regularly with your Hub population to keep them engaged. Send emails about research initiatives to segments of your panel, without needing to create a project.
Hub search: We’ll be introducing a global search bar to the Hub database so you can quickly find participants by name or basic information.
Thanks for joining us for Product Talk #10! We’ll see you back here next quarter.
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