user interviews presents
The 2022

UX Research
Tools Map

A banner featuring the logos of several tools featured on the tools map

Greetings, traveler

Welcome to the 4th annual UX Research Tools Map, an illustrated guide to the ever-changing world of user research software, proudly brought to you by the team at User Interviews.

In this vast landscape, you’ll find over 230 tools plotted according to their core features and use cases. You can learn more about each product—including its additional features—in the searchable directory at the bottom of this page (due south, as the raven flies). Or, explore the world of UXR tools on your own terms by downloading the full list of tools, plus an illustrated copy of the map.

Download the full map + tools list

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Find a tool

Search for a tool by name, or use the category filters below to explore the database by use case. Curious about how we defined those categories? You can read all about that here.

zzBlankspace
Integrates with UI
Brainstorming
Wireframing & Prototyping
Product Analytics
Session Analytics
A/B Testing
Automated User Feedback
Surveys
Specialized Studies
Usability Testing
Video Interviews
Standalone UXR Platforms
CRM
Participant Panel
Scheduling
Incentives
Transcription
Note Taking
Analysis
Research Repository
Tool features
Insight Management
Participant Recruitment + Management
Active Research
Passive Insight Collection
Creative Thinking + Design
Results
name
featured function
additional functions
AB Tasty
A/B Testing
User Interviews logo icon
ARCS
CRM
User Interviews logo icon
Adobe Target
A/B Testing
User Interviews logo icon
Adobe XD
Wireframing & Prototyping
User Interviews logo icon
Aha!
Research Repository
User Interviews logo icon
Airtable
Research Repository
User Interviews logo icon
Alchemer
Surveys
User Interviews logo icon
Alida
Automated User Feedback
User Interviews logo icon
Amplitude
Product Analytics
User Interviews logo icon
Anima
Wireframing & Prototyping
User Interviews logo icon
Appcues
Product Analytics
User Interviews logo icon
Applause
Specialized Studies
User Interviews logo icon
Apptentive
Automated User Feedback
User Interviews logo icon
Apptimize
A/B Testing
User Interviews logo icon
AskNicely
Automated User Feedback
User Interviews logo icon
Askable
Participant Panel
User Interviews logo icon
Atlas.ti
Analysis
User Interviews logo icon
Attest
Surveys
User Interviews logo icon
Aurelius
Research Repository
User Interviews logo icon
Axure RP
Wireframing & Prototyping
User Interviews logo icon
Ayoa
Brainstorming
User Interviews logo icon
BHN Rewards
Incentives
User Interviews logo icon
Ballpark
Usability Testing
User Interviews logo icon
Balsamiq
Wireframing & Prototyping
User Interviews logo icon
BlockSurvey
Surveys
User Interviews logo icon
Bloomfire
Research Repository
User Interviews logo icon
Browsee
Session Analytics
User Interviews logo icon
Cacoo
Brainstorming
User Interviews logo icon
Calendly
Scheduling
User Interviews logo icon
Canny
Automated User Feedback
User Interviews logo icon
Centercode
Usability Testing
User Interviews logo icon
Centiment
Surveys
User Interviews logo icon
Chameleon
Product Analytics
User Interviews logo icon
CheckMarket
Surveys
User Interviews logo icon
ClickUp
Research Repository
User Interviews logo icon
Coda
Note Taking
User Interviews logo icon
Condens
Analysis
User Interviews logo icon
Confirmit
Automated User Feedback
User Interviews logo icon
Confluence
Research Repository
User Interviews logo icon
Considerly
Analysis
User Interviews logo icon
Contentsquare
Product Analytics
User Interviews logo icon
Corus
Surveys
User Interviews logo icon
CrazyEgg
Session Analytics
User Interviews logo icon
Creately
Brainstorming
User Interviews logo icon
Dedoose
Analysis
User Interviews logo icon
Delighted
Automated User Feedback
User Interviews logo icon
Delve
Analysis
User Interviews logo icon
Descript
Transcription
User Interviews logo icon
Dialpad
Video Interviews
User Interviews logo icon
Discuss
Video Interviews
User Interviews logo icon
Disqo
Participant Panel
User Interviews logo icon
Doodle
Scheduling
User Interviews logo icon
Dovetail
Research Repository
User Interviews logo icon
Dropbox
Research Repository
User Interviews logo icon
Dscout
Specialized Studies
User Interviews logo icon
Elium
Research Repository
User Interviews logo icon
EnjoyHQ
Research Repository
User Interviews logo icon
EthOS
Specialized Studies
User Interviews logo icon
Ethnio
CRM
User Interviews logo icon
Evernote
Note Taking
User Interviews logo icon
Expoze
Specialized Studies
User Interviews logo icon
EyeQuant
Specialized Studies
User Interviews logo icon
Fable
Specialized Studies
User Interviews logo icon
Feedback Loop
Specialized Studies
User Interviews logo icon
Fibery
Research Repository
User Interviews logo icon
Figma
Wireframing & Prototyping
User Interviews logo icon
Fireflies
Transcription
User Interviews logo icon
FlowMapp
Wireframing & Prototyping
User Interviews logo icon
Forsta
Automated User Feedback
User Interviews logo icon
Framer
Wireframing & Prototyping
User Interviews logo icon
FullStory
Session Analytics
User Interviews logo icon
Gainsight
Product Analytics
User Interviews logo icon
Germain UX
Product Analytics
User Interviews logo icon
GetFeedback
Automated User Feedback
User Interviews logo icon
Giftbit
Incentives
User Interviews logo icon
Glassbox
Session Analytics
User Interviews logo icon
Glean.ly
Research Repository
User Interviews logo icon
GoToMeeting
Video Interviews
User Interviews logo icon
Google Analytics
Product Analytics
User Interviews logo icon
Google Meet
Video Interviews
User Interviews logo icon
Integrates with UI
Google Workspace
Note Taking
User Interviews logo icon
Grain
Transcription
User Interviews logo icon
Great Question
CRM
User Interviews logo icon
Happy Scribe
Transcription
User Interviews logo icon
Heap
Session Analytics
User Interviews logo icon
Helio
Usability Testing
User Interviews logo icon
Highlight
Specialized Studies
User Interviews logo icon
Hotjar
Session Analytics
User Interviews logo icon
HubUX
CRM
User Interviews logo icon
Hubspot
CRM
User Interviews logo icon
InMoment
Automated User Feedback
User Interviews logo icon
InVision
Brainstorming
User Interviews logo icon
Indeemo
Specialized Studies
User Interviews logo icon
Indicative
Product Analytics
User Interviews logo icon
Inspectlet
Session Analytics
User Interviews logo icon
Jotform
Surveys
User Interviews logo icon
Justinmind
Wireframing & Prototyping
User Interviews logo icon
Kissmetrics
Product Analytics
User Interviews logo icon
Knack
Research Repository
User Interviews logo icon
LiveSession
Session Analytics
User Interviews logo icon
LivingLens
Video Interviews
User Interviews logo icon
LogRocket
Session Analytics
User Interviews logo icon
Lookback
Video Interviews
User Interviews logo icon
Integrates with UI
Loom
Usability Testing
User Interviews logo icon
Loop11
Usability Testing
User Interviews logo icon
Integrates with UI
LoopedIn
Automated User Feedback
User Interviews logo icon
LucidChart
Brainstorming
User Interviews logo icon
Lucky Orange
Session Analytics
User Interviews logo icon
MUIQ
Usability Testing
User Interviews logo icon
Marvel
Wireframing & Prototyping
User Interviews logo icon
Matomo
Product Analytics
User Interviews logo icon
MaxQDA
Analysis
User Interviews logo icon
Maze
Usability Testing
User Interviews logo icon
Mechanical Turk
Participant Panel
User Interviews logo icon
Medallia
Automated User Feedback
User Interviews logo icon
Methinks
Video Interviews
User Interviews logo icon
Microsoft Office Suite
Research Repository
User Interviews logo icon
Microsoft Teams
Video Interviews
User Interviews logo icon
Milanote
Note Taking
User Interviews logo icon
MindMeister
Brainstorming
User Interviews logo icon
Mindmanager
Brainstorming
User Interviews logo icon
Miro
Brainstorming
User Interviews logo icon
Mixpanel
Product Analytics
User Interviews logo icon
MockFlow
Wireframing & Prototyping
User Interviews logo icon
Moqups
Wireframing & Prototyping
User Interviews logo icon
Mouseflow
Session Analytics
User Interviews logo icon
Mural
Brainstorming
User Interviews logo icon
NVivo
Analysis
User Interviews logo icon
NativeForms
Surveys
User Interviews logo icon
Neurons
Specialized Studies
User Interviews logo icon
Nicereply
Automated User Feedback
User Interviews logo icon
Nimbus Note
Note Taking
User Interviews logo icon
Notably.ai
Research Repository
User Interviews logo icon
Notion
Note Taking
User Interviews logo icon
OP4G
Participant Panel
User Interviews logo icon
Obvi
Specialized Studies
User Interviews logo icon
Omnigraffle
Wireframing & Prototyping
User Interviews logo icon
Optimal Workshop
Specialized Studies
User Interviews logo icon
Optimizely
A/B Testing
User Interviews logo icon
Otter
Transcription
User Interviews logo icon
Overflow
Wireframing & Prototyping
User Interviews logo icon
Panelfox
CRM
User Interviews logo icon
Pendo
Product Analytics
User Interviews logo icon
Phonic
Video Interviews
User Interviews logo icon
PickFu
Surveys
User Interviews logo icon
PingPong
Video Interviews
User Interviews logo icon
Pipedrive
CRM
User Interviews logo icon
Piwik PRO
Product Analytics
User Interviews logo icon
PlaybookUX
Usability Testing
User Interviews logo icon
Pollfish
Surveys
User Interviews logo icon
Productboard
Research Repository
User Interviews logo icon
Promoter by medaliia
Automated User Feedback
User Interviews logo icon
Proto.io
Wireframing & Prototyping
User Interviews logo icon
ProtoPie
Wireframing & Prototyping
User Interviews logo icon
Qualaroo
Automated User Feedback
User Interviews logo icon
Qualtrics
Surveys
User Interviews logo icon
Integrates with UI
Quantum Metric
Session Analytics
User Interviews logo icon
QuestionPro
Surveys
User Interviews logo icon
Rally UXR
CRM
User Interviews logo icon
Recollective
Specialized Studies
User Interviews logo icon
Reduct
Transcription
User Interviews logo icon
Respondent
Participant Panel
User Interviews logo icon
Rev
Transcription
User Interviews logo icon
Reveall
Research Repository
User Interviews logo icon
Roam
Note Taking
User Interviews logo icon
Salesforce
CRM
User Interviews logo icon
Scrintal
Note Taking
User Interviews logo icon
Sharewell
Usability Testing
User Interviews logo icon
Sightx
Surveys
User Interviews logo icon
Simplesat
Automated User Feedback
User Interviews logo icon
Sketch
Wireframing & Prototyping
User Interviews logo icon
Slite
Research Repository
User Interviews logo icon
SmartSurvey
Surveys
User Interviews logo icon
Smartlook
Session Analytics
User Interviews logo icon
Smartsheet
Research Repository
User Interviews logo icon
Sogolytics
Automated User Feedback
User Interviews logo icon
Sonix
Transcription
User Interviews logo icon
Split.io
A/B Testing
User Interviews logo icon
Sprig
Automated User Feedback
User Interviews logo icon
Integrates with UI
Sprinklr
Analysis
User Interviews logo icon
Survey Legend
Surveys
User Interviews logo icon
SurveyLab
Surveys
User Interviews logo icon
SurveyMonkey
Surveys
User Interviews logo icon
Integrates with UI
SurveySparrow
Automated User Feedback
User Interviews logo icon
Survicate
Automated User Feedback
User Interviews logo icon
Survio
Surveys
User Interviews logo icon
Suzy
Surveys
User Interviews logo icon
Tango Card
Incentives
User Interviews logo icon
Temi
Transcription
User Interviews logo icon
Testing Time
Participant Panel
User Interviews logo icon
Tetra Insights
Analysis
User Interviews logo icon
Thematic
Research Repository
User Interviews logo icon
Tobii
Specialized Studies
User Interviews logo icon
Tremendous
Incentives
User Interviews logo icon
Trint
Transcription
User Interviews logo icon
Trymata
Usability Testing
User Interviews logo icon
Typeform
Surveys
User Interviews logo icon
Integrates with UI
UXArmy
Usability Testing
User Interviews logo icon
UXCam
Session Analytics
User Interviews logo icon
UXPin
Wireframing & Prototyping
User Interviews logo icon
UXTweak
Usability Testing
User Interviews logo icon
Uizard
Wireframing & Prototyping
User Interviews logo icon
Upsiide
Specialized Studies
User Interviews logo icon
UsabilityHub
Usability Testing
User Interviews logo icon
Useberry
Usability Testing
User Interviews logo icon
User Interviews
Participant Panel
User Interviews logo icon
UserTesting
Usability Testing
User Interviews logo icon
UserVoice
Automated User Feedback
User Interviews logo icon
UserZoom
Video Interviews
User Interviews logo icon
Userback
Automated User Feedback
User Interviews logo icon
Userbit
Research Repository
User Interviews logo icon
Userbrain
Usability Testing
User Interviews logo icon
Userfeel
Usability Testing
User Interviews logo icon
Userlytics
Usability Testing
User Interviews logo icon
Userpilot
Product Analytics
User Interviews logo icon
Usersnap
Automated User Feedback
User Interviews logo icon
VWO
A/B Testing
User Interviews logo icon
Vowel
Video Interviews
User Interviews logo icon
Voxco
Automated User Feedback
User Interviews logo icon
Voxpopme
Video Interviews
User Interviews logo icon
WEVO
Usability Testing
User Interviews logo icon
Walkme
Product Analytics
User Interviews logo icon
Walling
Brainstorming
User Interviews logo icon
WebEx
Video Interviews
User Interviews logo icon
Whatfix
Product Analytics
User Interviews logo icon
Whereby
Video Interviews
User Interviews logo icon
Whimsical
Brainstorming
User Interviews logo icon
Wynter
Specialized Studies
User Interviews logo icon
Xmind
Brainstorming
User Interviews logo icon
YouCanBookMe
Scheduling
User Interviews logo icon
YouGov
Surveys
User Interviews logo icon
Zoho
CRM
User Interviews logo icon
Zonka
Automated User Feedback
User Interviews logo icon
Zoom
Video Interviews
User Interviews logo icon
Integrates with UI
Zurvey
Automated User Feedback
User Interviews logo icon
iMotions
Session Analytics
User Interviews logo icon
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Streamline research with the tools you love

User Interviews is the most open platform for research recruitment and panel management. We're compatible with any testing tool or research method—and, we have a growing suite of integrations with popular tools (available on any User Interviews plan).

Book a demoLearn more about our integrations
about the map

Categories and Definitions

There are 6 distinct, color-coded regions of the map, which correspond to the six broad categorical buckets (insight management, recruiting and panel management, creative thinking and design, end-to-end platforms, active research, and passive insight collection).

Within these regions are 18 smaller territories that correspond to specific use cases and features, as defined below:

High Kingdom of Recruiting and Panel Management

Participant recruitment and panel management tools help you find the right participants for your research and streamline the participant management process by automating operational tasks related to recruiting, like incentives distribution and scheduling.
Incentives (Fields of Gold)
Incentive tools automate the task of sending incentive payments to participants.
Scheduling (Sands of Time)
Scheduling tools help you find and schedule mutually convenient times for your research sessions.
Panel Management & Research CRM (The Wisewood)
In this context, a CRM is a tool that allows you to build and manage your own panel of participants—a database with participant metadata and research history.
Participant Panel (Deep Pool)
Research panel solutions help you find, recruit, and screen participants from an external pool of users, (not your own).
Note: In order for us to consider its panel to be a tool’s primary use case, the panel must be agnostic. In other words, researchers must be able to recruit participants for research on any other platform, not just the platform associated with this panel.

Built for ReOps, loved by researchers, trusted by participants

Research Hub from User Interviews is the #1 panel software for teams that do research at scale. It replaces 5+ tools with a single, powerful platform for panel management and recruitment automation. Do more, stress less.

Grand Duchy of Insight Management

Insight management tools are used to store, organize, and analyze data collected through user research, passive insight collection methods, and customer-facing teams.
Transcription (Transcriptionshire)
Tools for creating a text transcription of your audio or video interviews.
Research Repository (Archivale)
A research repository is a single, centralized place for storing, tagging, and keeping track of all the user research insights, data, artifacts, and relevant user feedback that you collect.
Note: Tools that do not allow researchers to import data and insights from other sources do not qualify as repositories.
Note Taking (Note Taking Knoll)
Note taking tools enable you to take efficient notes during your research sessions, save them, and organize them for future analysis.
Analysis (The Great Understanding)
Analysis software helps you organize, analyze, synthesize, and glean meaningful insights from research data.
Note: Many testing and data collection tools have built-in features designed to interpret the data gathered via the same platform. In these cases, analysis is listed as an additional feature rather than a primary use case.

Commune of Creative Thinking and Design

Creative thinking and collaborative design tools enable you to brainstorm, collaborate, and create visuals that help you get feedback from participants and your team.
Brainstorming and Collaboration (Storms Head)
Brainstorming and collaboration software is designed to help you to collaboratively explore ideas with minimal friction.
Wireframing and Prototyping (Prototyping Point)
This category includes flexible tools that help you map out the connections between ideas, steps, or sketches of a user flow, and design tools for creating a simple mockup that approximates a real product.

Auld Alliance of Active Research

Active research tools are used to conduct studies with participants to answer a specific research question or enable a particular business decision (e.g. surveys, usability studies, interviews). This is different from data collection tools that run continuously and independently of any specific research study—if that’s what you’re looking for, journey on to the Principality of Passive Insights Collection.
Video Interviews (The Visions)
Video conferencing software enables you to conduct and record video calls with participants, either 1:1 or with multiple participants (e.g. a focus group).
Surveys (Surveylands)
Tools for creating a survey that you send to participants.
Note: This does NOT include automated in-app surveys or screener surveys (those meant to be completed before the “real” research session to filter out qualified participants).
Specialized Studies (Singular Steppes)
Specialized research tools are expressly designed for the purpose of conducting a specific type of research (diary studies, field studies, card sorts, tree tests, etc.).
Usability Testing (Ancient and Unwavering River of Everflowing Insights)
Usability testing tools enable users to test out a product or prototype and share their feedback, either live (moderated) or asynchronously (unmoderated).

Principality of Passive Insight Collection

Passive insight collection tools collect data and insights while users interact with your product, independent of any specific research project. Product analytics, voice of the customer (VoC), and automated in-app surveys fall into this category.
Automated Feedback (Feedback Fens)
These tools allow you to trigger automated feedback requests at key points in the user experience (e.g., NPS surveys, in-app polls).
Session Analytics (The Eye)
Session analytics tools allow you to track and analyze user interactions with a product or prototype in real time through heatmaps, mouse/eye tracking, and session recording.
Product Analytics (Quantitative Cove)
Product analytics software is used to collect and analyze quantitative data on user behavior within your product.  This category includes analytics tools used by product, marketing, and CX teams to monitor and optimize the customer experience.
A/B Testing (Twin Marshes)
Tools that enable you to show different users different variants of a page or feature, to see which variant performs best.

Imperial Walled City of End-to-End Platforms

UX research software suites offer a single solution for recruiting, analyzing, and conducting several types of user research. These tools are designed to be used across multiple phases of the research process (if not end-to-end). Often—but not always—their broad suite of tools and “all-in-one” approach means that these platforms are not as open or integration-friendly as ecosystem players with a narrower feature set.
Cartographers
Hand-drawn rest of a cockatrice- a rooster head on a dragon body
Katryna Balboni
House Marketing
Teller of Tales
Hand-drawn rest of a sun with a face
Lizzy Burnam
House Marketing
Cobbler of Copy
Hand-drawn rest of a serpent
Holly Holden
House Marketing
Tamer of Webflow
Hand-drawn rest of a tiger
Rachell Lee
House Marketing
Protector of Words
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