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Browse Participant Support

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Create a Participant account

Create an account, verify your phone number, and start applying for studies to earn money with User Interviews.

Last Updated:
May 15, 2024
Verifying Your Account

Learn how and when you'll receive your incentive payment

Who's distributing your incentive, what reward options are available, and when to expect your payment.

Last Updated:
May 8, 2024
Earning Money

Get help with common Participant login issues

Having trouble logging into your Participant account? Here’s how to troubleshoot and resolve the most common login issues.

Last Updated:
May 6, 2024
Verifying Your Account

Video screening tips & what to expect

Upload a video of yourself answering a specific question as part of the screening process

Last Updated:
April 25, 2024
Study Applications

Can I propose an alternate time for my session?

None of the times for this study work for me, what can I do?

Last Updated:
April 10, 2024
Session Scheduling & Participation

Earn money with our participant referral program

Refer a friend to User Interviews to earn money between studies. Both you and your friend earn a bonus when they complete a study.

Last Updated:
April 10, 2024
Earning Money

Redeem your incentive

Choose from dozens of digital gift card incentives as a thank you for your time and participation in research.

Last Updated:
April 10, 2024
Earning Money

Cancel or reschedule your session

How to reschedule or cancel your research session (while avoiding penalties or disqualification from future participation!).

Last Updated:
April 2, 2024
Session Scheduling & Participation

Why have I not been picked for a study yet?

Strategies to help you be the best fit for participation in a user research study.

Last Updated:
April 2, 2024
Study Applications
Policies & Eligibility

Update your participant profile

Keep your profile up-to-date to make sure you're receiving the right research study invitations and improve your chances of being selected.

Last Updated:
April 2, 2024
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Browse upcoming studies

Ready to start applying to paid research studies? Here's where to find upcoming studies accepting applications via User Interviews.

Last Updated:
April 2, 2024
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How do I connect my LinkedIn and Facebook profiles to my participant profile?

How (and why) to connect your Facebook and LinkedIn accounts with your participant profile.

Last Updated:
April 2, 2024
Verifying Your Account

Are my study incentives taxable income?

For U.S. participants, the IRS requires study payments totaling $600 or more to be reported on tax returns.

Last Updated:
April 2, 2024
Earning Money
Policies & Eligibility

How can I contact your support team?

Getting in touch with the User Interviews support team.

Last Updated:
April 2, 2024
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How can I contact the study researcher?

Contacting the researcher about a study you will be participating in.

Last Updated:
April 2, 2024
Communicating with Researchers

How can I make sure I'm receiving all recruitment notifications?

How to manage recruitment notifications to ensure you're receiving important messages.

Last Updated:
April 2, 2024
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