Research that keeps healthcare human

User Interviews offers access to a broad spectrum of healthcare research participants. You can recruit nurses, physicians, therapists, and pharmacists for provider-side research. Our panel also includes patients with chronic conditions, caregivers, insured individuals, and people with disabilities for patient- and payer-side studies. Whether you’re building a new wearable device, refining a telehealth portal, or training a healthcare AI model, we help you find participants with specific characteristics and real-world experience to inform your product decisions.

Yes! Accessibility research is an important part of inclusive healthcare design. You can recruit people with disabilities to participate in usability testing of healthcare websites, digital health tools, and telemedicine apps. Our audience segmentation tools help you find participants based on screen reader use, mobility challenges, cognitive differences, and more. Whether you're designing with compliance in mind or going beyond to support patient dignity and autonomy, we make it easier to conduct thoughtful, representative studies.

Absolutely. You can recruit licensed healthcare professionals like nurses and clinicians for provider experience research, and pair those insights with feedback from patients, caregivers, and insured members. We have a vast panel of healthcare providers which includes almost every specialization and type of allied health professional you might want to talk to. Our research recruitment tools make it easy to capture perspectives from both sides of the healthcare journey, helping you improve workflows, digital touchpoints, and outcomes. Whether you're running a diary study or a round of 1:1 interviews, we support the full scope of healthcare experience research.

We maintain a 0.6% fraud rate – one of the lowest in the industry – by using a multilayered screening process that includes automated identity checks, behavioral scoring, and response validation to maintain data quality. For healthcare studies, you can add custom screeners to verify provider credentials, patient demographics, or condition-specific eligibility. Our team reviews participant behavior and ensures your study is only seen by high-quality matches. You get transparency and trust, every step of the way.

Yes! Remote healthcare research is a growing trend, and User Interviews makes it easy. Whether you're scheduling Zoom interviews with physical therapists or sending unmoderated tests to chronic illness patients, our platform supports it all. Built-in integrations with scheduling and video tools like Zoom, Google Meet, and Microsoft Teams make session setup a breeze. The result? Better data, faster studies, and less back-and-forth.

User Interviews supports a wide range of study types, including UX research, accessibility testing, market research, and even AI training for a new generation of healthcare products. We can also support public health research, eye tracking and biometric data collection, and longitudinal research on care journeys. We work with clinical, product, and research teams to make testing real-world healthcare solutions faster, easier, and more inclusive.

Yes. Security and compliance are foundational to our platform, especially for regulated sectors like healthcare. User Interviews is SOC 2 Type II, ISO 27001, and ISO 27701 certified, meeting the highest global standards for security and data protection. Built-in consent workflows, opt-in forms, NDAs, and customizable participant communication help ensure compliance with GDPR regulations.

Admins can manage governance settings, track study data, and set guardrails for participant communication, so research remains ethical, private, and aligned with industry standards. Every touchpoint is designed to protect both your participants and your brand’s reputation.