The State of User Research 2021 Report

Welcome, UXRC-ers! We surveyed 525 user researchers in 44 countries to bring you the third annual State of User Research report.

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A few highlights

1. Always be researching

Over half (54%) of people said their company does research at every stage of the product life cycle.

2. User Interviews to the rescue!

For recruiting outside participants, User Interviews was tied with external recruiting agencies as the most popular solution (27% each).

infographic showing the most used tools for user research recruiting

3. Do you have a research budget?

Close to half (44%) of researchers weren’t sure of what their research budget was in the first place. This is the same percentage as last year, so there hasn’t been any increase in transparency.

circle graph showing what size budgets user researchers have

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