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AI Assistant

Meet Your New Research Co-pilot

Move from question to insight faster with AI-assisted recruitment and insights
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Instant recruitment: Targeting criteria and screeners generated in seconds
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Rich, shareable analysis: Actionable insights grounded in source data
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Conversational setup: Build your project via agent chat Coming soon
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AI Recruitment

Recruit faster with AI-assisted targeting & screening

With a simple prompt, our AI Assistant generates effective targeting criteria and screener questions for you, fully editable and review-ready.

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Prompt-based targeting

Describe your ideal participants in natural language and instantly get precise recruitment criteria, ready to apply to your project draft.
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Smart screener generation

Instantly generate screener questions with qualification criteria to refine your recruit, with full control to review and fine-tune before launch.
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Project creation agent

Coming soon
Move from research idea to draft project through guided conversation. Our agent asks clarifying questions, shapes your plan, and creates a launch-ready draft in minutes.
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AI Analysis

Drive impact faster with AI insights and analysis

Move from raw data to actionable insights with built-in analysis tools: AI chat, session breakdowns, data grid, highlight clips, and more.

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Instant debrief and analysis

Review session breakdowns for recordings, transcripts, and key observations, then compare participants side by side in the data grid.
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Grounded insight exploration

Ask questions about your sessions with AI chat and get back cited answers. Every insight links directly to the exact moment in the transcript it is based on.
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Flexible sharing and integration

Complete your analysis in User Interviews or continue in other tools. Share clips and reels with stakeholders, or export insights to bring into presentations, reports, or repositories.

See how fast and actionable research insights can be

Explore Insights
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🎙️AI Assistant In Action

Join the User Interviews product team for a live walkthrough of how AI is transforming the way research gets done – from recruiting the right participants to uncovering insights in minutes.

Register now
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AI-Assisted, Human Led

Our researcher-centric approach to building AI

Our AI assistant is powered by leading AI models with researcher-specific capabilities built on top. We’ve designed it to help teams move faster without sacrificing rigor, transparency, or human judgment.

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Best-in-class LLMs

Leading AI models (Claude, OpenAI) power the foundation and core intelligence of our AI Assistant, providing advanced synthesis, deep domain knowledge, transcript processing, and built-in safeguards for responsible AI use.
Note: We never allow the LLMs to train using customer data.
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Research-specific capabilities

Our AI Assistant has custom capabilities built specifically for qualitative workflows, making it easier to find patterns across interviews, pull exact quotes, auto-extract insights by topic, and distinguish moderator and participant voices.

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Qualitative context

Custom instructions guide the AI to think like a qualitative researcher across the full research workflow, from helping shape the right recruiting specs to surfacing grounded insights that respect your discussion guide structure.

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Insights you can trust

Together, these layers transform raw interviews into reliable insights in seconds, fully traceable to real participant quotes for easy reference and verification.

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“The session breakdown saved me so much time coming up with categories and reviewing the transcripts. I really liked how you can see each participant’s perspective on the key areas right after the session.”

-James Morrish, COO at Enlightr
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FAQs

What is AI recruitment in User Interviews?

AI recruitment turns a simple natural language description of who you need for your study into ready-to-use targeting criteria and screener questions, cutting project setup time from hours to minutes.  

  • Assisted audience targeting helps newer researchers quickly navigate our wide range of available targeting options, surfacing relevant or more niche criteria that may apply to the project. Experienced researchers can jump straight to reviewing and refining before launch.
  • With smart screener generation, the system analyzes your recruitment requirements, considers screener best practices, writes your screener questions and answers, and sets up the appropriate qualification rules.
What is AI analysis in User Interviews?

Our AI analysis and insights tools help you move from interviews to insights faster. With auto session breakdowns, data grid, AI chat, and more, researchers can move faster while keeping rigor, transparency, and human judgment at the center of their workflow.

Who can use these AI features in User Interviews?

All teams with AI functionality turned on will have access to these features. Admins can manage this AI features setting at the organizational level from the Advanced options page.

Our AI analysis features are available for 1:1 moderated sessions using the Zoom, Google Meet, or Microsoft Teams integrations.

How is User Interviews's AI Assistant different from using a general purpose AI tool?

Our AI Assistant combines world-class AI with research-specific engineering, allowing you to harness the power of AI without needing to be an AI expert.

This infrastructure means that our system understands qualitative research—it knows how to cite sources, respect participant voice, and surface patterns without fabricating or overgeneralizing. Plus, AI Assistant is already connected to your participants, sessions, and project data—keeping context strong at every step of setup and analysis.

Can I share and export insights to use in my data repository or other tools?

Yes. AI insights is designed as an open, flexible analysis layer, not a replacement for the tools you already rely on. The goal is to add value where analysis is most time-consuming without disrupting your broader researcher ecosystem.

Easily export data grids, clips, and transcripts to share with your team, or bring into presentations, reports, repositories, and other tools.

How does User Interviews ensure the AI generated insights are reliable?

All AI-generated output in User Interviews is anchored in its source material. Every insight is cited and traceable back to its original source in the transcript for maximum transparency and easy review.

What data security and privacy measures are in place?

Our AI solution is enterprise-ready with SOC 2 Type II, ISO 27001/27701, GDPR and CCPA compliance. Your data never trains third-party AI models. All data is encrypted (AES-256 at rest, TLS 1.3 in transit), and you have full control with org-level toggles and project-level opt-in. See our Trust Center for complete details.

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