All posts

UX Research Topics

Podcasts

Field Guide

SUBSCRIBE TO OUR NEWSLETTER

Thank you! You are all signed up.
Oops! Something went wrong while submitting the form.

FOLLOW US

BlogLeadership & Strategy
  • Last Updated:

March 15, 2023

Customer Success in UX Research: Roadblock or Valuable Resource?

Customer Success can be both an asset and a roadblock for research. Learn tips for collaboration, potential risks, and tools that can help.

Lizzy Burnam

Illustration of person coming out of laptop to talk to a customer success manager - the value and roadblock of customer success in UX research