Abercrombie + User Interviews: Research at Scale
  • Instant insights from your target audience
  • Research that scales across the entire organization
  • Seamless recruitment for faster, more reliable research.
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Reach the Jean Lovers

Whether you're reimagining store experiences, refining e-commerce journeys, or shaping brand loyalty programs, User Interviews helps you connect with the people who influence fashion and lifestyle trends—precisely targeted through custom screening and deep segmentation.

Who We Help You Reach:

  • Gen Z, Gen X and millenials across different income levels, lifestyle habits and living situation
  • Online and in-store shoppers across key regions
  • Social media users who follow their favorite brands
  • Parents shopping for their children

Why It Works for Retail + Home Services Research

  • 6M vetted participants, including professionals and consumers
  • Custom screeners for job type, experience level, and tool knowledge
  • First matches in under 24 hours
  • Fraud rates under 1% with multi-step verification
  • Flexible scheduling and built-in consent workflows

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Abercrombie + User Interviews

6M

Participants

995K

Gen Z Participants

452K

Social Networking Users

2M

Parents

65K

Retail Professionals

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Recruit qualified research participants, fast

“With some platforms, you get volume but not the right people. It’s bloated, hard to trust, and expensive. With User Interviews, we launched the screener and immediately had perfect matches. It was honestly unbelievable.”

Ryan Adibi | Senior UX Researcher at Saatchi & Saatchi
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Research panel management for teams

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Enterprise features

Security & privacy
Built for reliability and security, our platform uses best-in-class security and compliance practices, with SOC 2, ISO 27001, and ISO 27701 certifications.
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Participant network
Target niche consumer and professional segments from our network of 6 million high-quality research participants.
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Research CRM
Powerful panel management and recruitment automation for teams running research with their own users at scale.
Team management
Set guardrails and communication standards to support team-wide collaboration. Minimize the need for manual oversight with powerful admin features.
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Customer success
Your dedicated customer success manager is here to guide and support your team’s research practice through implementation, team onboarding and ongoing training.
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Research automation
Save time and resources with a tool that automates recruitment, screening, scheduling, and incentives—plus, is compatible with your existing research tool stack.
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Enterprise FAQs

Which User Interviews plan is right for my team?

Our plans and pricing are transparent with no hidden costs. You can find flexible research plans for any team. If you’re not sure which plan is right for you, book a 15-minute intro call with our research sales consultants. They'll be able to help you decide!

Which research methods does User Interviews support?

User Interviews supports mixed methods research! We’re the most open platform for research recruitment. With our growing suite of integrations, we’re compatible with any testing tool or research method. Learn more about how User Interviews can help you recruit for 1:1 interviews and moderated research, usability tests, and surveys.

Unlike “all-in-one” tools that offer limited methods for research, with User Interviews, you can recruit participants for studies that use your method of choice.

How can I ensure I get quality insights from User Interviews?

We do the work of building a high-quality, trustworthy panel so researchers always have a fresh pool of candidates for their studies. Our panel is 100% proprietary. We never buy audiences or source participants from third party panels. 

We have the most established and reliable panel with a 98% positive feedback rate and .6% fraud rate. We’ve recruited for over 1 million research sessions, paid out over $48M in incentives, and have the most advanced matching algorithm and fraud detection on the market. Learn more about our research panel.

How do I know if User Interviews can source my target audience?

Today, we have 6 million participants in our database, representing a diverse group of people. We are confident that we can recruit for most studies, even the niche ones! 

The best way to check the feasibility of your recruit is to launch a project. It only takes about 5 minutes, and you only pay once sessions are complete (no money upfront!) so it’s the best and easiest way to gauge feasibility. 

Our median time to your first qualified participant is under an hour, meaning you could get a real sense of our ability to recruit for your specific persona within a day. If you’re looking for a more general overview of User Interviews’ participants, download our Research Panel Report for key participant stats, data on our most-requested segments, and more information about how we source and vet high-quality participants.

Does User Interviews offer a free trial?

Recruit allows you to sign up and launch a project for free. You’ll only pay for completed sessions. We also offer pay-as-you-go plans for those running one-off projects. If your team does ongoing research, our subscription plans provide volume discounts.

If you’re interested in our Hub plans, speak with Sales to learn about limited free trials and supported pilots.