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YouX 2025 On-Demand

Research, Unbounded: Reimagining the Researcher's Role in the Agentic Era

AI is truly a disruptive force, causing researchers to rethink their craft, teams to review their capabilities, and companies to revise their strategies. Simply put: our relationship to “research” work will change. In this keynote, Dr. Fiore-Gartland shares ways we can make sense of this disruption to better anticipate and plan for the future of research, work, and experiences.

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Britta Fiore-Gartland, PhD
Research Architect at Salesforce

A Vision for the Future of Research Tooling

Where is research headed? In many ways, it’s already here. As demand for fast, trustworthy human insights surges, the tool stack is evolving—smarter, more integrated, and AI-native. Learn what full-cycle agentic workflows mean for researchers, why quality human input matters more than ever, and how this shift will redefine the way teams learn, build, and innovate.

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Basel Fakhoury
CEO and Co-founder at User Interviews

Hiring (& Getting Hired) in Today’s Research World

The job description of a “researcher” is steadily evolving. So, too is the mission of a research team or function. Without throughlines or commonalities, it can feel overwhelming—for both job seekers and those building teams. In this panel discussion, senior leaders share insights on both sides: their philosophies for hiring and developing ICs today, and how they are building a team for tomorrow.

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Holly Ellis
Staff Researcher at OP Labs

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Phoenicia Fares
UX Research Manager at Malwarebytes

It’s Probably Time to Audit Your UX Portfolio—Here’s How [Workshop]

What does an effective UX portfolio look like today? If you’re not entirely sure, it’s likely time for an audit. In this workshop, Sarah will share an audit template and guide attendees through the six key questions you should be asking—and re-asking—to ensure you’re refining your UX portfolio for both today and tomorrow.

The Journey (& Lessons) from Team-of-One to Director

Being a team-of-one comes with unique challenges and opportunities, but so does scaling as a Research Director. In this fireside conversation, we’ll explore the full spectrum, including: building a culture around research rigor, winning influence, and questions to ask when choosing between senior IC and management tracks.

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