User Interviews Cookie Policy

Last updated: January 1, 2020

What are cookies?

Cookies are small text files placed on your computer or device to help the User Interviews website and our products and services perform efficiently and seamlessly and perform certain functions. Cookies are unique to your account, your browser, or your device, and are a user’s identification card for the User Interviews servers. They do not contain names, but contain technical information about your device and/or browser. Every time you go back to the same website,the browser or device sends the cookie file to the website’s server. Cookies can be “persistent” or “session”cookies. Cookies cannot access, read, or modify any data on your computer. Learn more about cookies at http://www.allaboutcookies.org.  

 

In addition to cookies, there are other similar technologies like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our website or opened an e-mail that we have sent them.

How we use cookies 

We use cookies and similar technologies on our website, as almost all websites do. We also use cookies when you access some of our products and services. Cookies allow us, among other things, to store your preferences and settings, authenticate and log you in, provide you with a personalized experience, keep our websites secure, and analyze how our websites and online services are performing. Tracking pixels and other similar technologies allow us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

 

The following section provides information on the types of cookies we use for our websites and products and services:

  • Strictly Necessary Cookies: These cookies are used for the operation of our website and products and services, authentication of visitors, and to help remember your  preferences. These cookies may not be  disabled and are required for the operation of our User Interviews websites and products and services.
  • Functional Cookies: These cookies enable our website and products and services to provide enhanced functionality and personalization. They may be set by User Interviews or by third-party providers. If you do not allow these cookies, some services may not function properly.  
  • Analytics Cookies: We use third-party cookies such as Google Analytics, Mixpanel, and Hotjar to gather information about website user activities. These analytics cookies help us analyze and improve the performance of the User Interviews website. They also help us understand how you use our products and services, and which types of devices you use to access them. Third-party analytics cookies may use IP addresses, but are generally not tied to other personal information.  
  • Social Media Cookies: The User Interviews website includes buttons and cookies from Facebook, Twitter, LinkedIn and other social media companies that allow you share content via their services if you are a member and signed in. Any interactions with those features are governed by the privacy and cookie policies of the social media companies. Please consult those privacy and cookie policies to understand how they use your information or to disable cookies that they may set.  
  • Advertising Cookies: We use third-party cookies from companies like Facebook, Google, and others in order to send you personalized promotions and advertisements through these third-party platforms. If you do not allow these cookies, you will experience less targeted advertising from us.


If you are located in the European Union, we will not set analytics or advertising cookies without your consent. Of course, we don’t request your consent for cookies that are necessary to display content that you have requested or to provide other function that you have requested while interacting with our site.

 

We allow selected third parties to place cookies through our Services to provide us with better insights into the use of the website and more. Cookies on our Services that are supplied by us are called “first-party cookies,” while cookies on our Services that are provided by third parties are called the“third-party cookies.” Third-party cookies are operated by third parties that can recognize your device across the Internet, such as when you visit other websites or mobile apps. We do not control how third-party cookies are used,and we encourage you to check the websites of any third-party cookie providers for more information about how they use cookie information. For a list of our third-party cookies, please see the list below.

 

You can always revoke your consent by notifying us at support@userinterviews.com at any time. Another option is to change your web browser settings to reject cookies. You should be able to find out how to do this under the “settings” (or “advanced settings”) menu in your browser. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Sites may operate as intended.

 

You can adjust your cookie preferences by adjusting your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. The Help function within your browser should explain how to do this. Alternatively, you may visit www.aboutcookies.org or www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.

 

For more information on cookies generally (in a range of European languages) and how to opt out of many common cookies (which are not necessarily used on our website), have a look at http://www.youronlinechoices.com/.  

 

Updates

We may update this Cookie Policy from time to time. Please visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

 

More Information 

Learn more about how we use personal information in our Privacy Policy (https://www.userinterviews.com/privacy)

Any questions? Please contact us at support@userinterviews.com. For more contact options, please see our Privacy Policy (https://www.userinterviews.com/privacy).

Third-Party Cookies and Ad Partners

  • Bing - Advertising
  • Facebook - Advertising
  • Google - Advertising
  • Linkedin - Advertising
  • Pinterest - Advertising
  • Google Analytics - Analytics
  • Mixpanel - Analytics
  • Appcues - Functional
  • Autopilot - Functional
  • Disqus - Functional
  • Drift - Functional  
  • Zendesk - Functional
  • AddThis - Social Media