Join our FREE workshop on Wednesday, April 22 from 11 AM to 1 PM ET that provides a roadmap to optimizing your in-depth interviews into intentional sessions that yield invaluable insights.
The Science of User Interviews shows you how to move beyond surface-level feedback and gain higher quality insights by leveraging behavioral and attitudinal research principles and modern AI tooling.
By the end of this session, participants will be able to:
Design bias-resistant interview guides
Facilitate interviews that uncover attitudinal and behavioral drivers
Distinguish anecdotal feedback from validated patterns
Use AI responsibly to accelerate interview design and feedback synthesis
The course is led by Instructor Eniola Abioye, a UX expert and founder of the UX Outloud community.
Why Interviews Fail—common pitfalls: leading questions, shallow probing, confirmation bias, and over-reliance on stated preference.
Behavioral Science Fundamentals—mental models, identifying bias, and stated vs. observed behavior.
Designing High-Signal Interview Guides—translating business goals into behavioral research questions, question laddering techniques, structuring for depth, and how to “go off-script” as needed.
Facilitation Mastery—strategic silence, probing frameworks, extracting specificity, and navigating ambiguity.
AI for Research Rigor—drafting support, theme extraction, transcript synthesis, risk mitigation.
Notes to Insight—converting raw quotes into patterns, and patterns into decision-ready findings.
Anyone who is interested in conducting research, enabling research for others, or sharpening their own research skills, such as:
User Research, Research Operations, and Market Research professionals
UX & CX professionals
Product professionals and designers
Marketing professionals
Founders and entrepreneurs
Eniola Abioye is the Founder of UX Outloud, a UXR career coaching practice in the SF Bay Area. As a user researcher with 10 years of experience across industries, Eniola is passionate about driving intuitive and accessible product design. She guides researchers in building efficient approaches to insight development, strategic storytelling, and impact definition in her work as a career coach.
With a background in integrative biology, she understands the value of bringing various perspectives to product research. And as the UXR landscape has shifted in the past couple years, Eniola is working to advance the democratization of user-centricity across teams building experiences. In progress towards that goal, this course covers the basic tenets of user research and enables a wide range of professionals to engage with and develop actionable insights.
This workshop is free for participants who sign up here.
Yes! The workshop will be made available on demand shortly after the completion of the live session on Wednesday, April 22.
The workshop will be made available on demand upon its completion. This and other workshops may follow based on feedback and interest.
Yes! This workshop is best for anyone who’s interested in improving or sharpening their user interviewing skills.
Yes! Check out our full UI Course Hub for access to all of our free offerings.
Schedule your demo and see us in action today.
