Olivia Seitz

These three questions can guide research for brand-new products and feature updates alike. Read on to implement them with your team.

Decide on the right screening criteria, write non-leading questions, and identify the right mix of great research participants.

While the content of each email you send to recruit potential participants matters, the actual series of emails you send is crucial, too.

Remote research will help you decide how to respond in unusual times. It's good practice to perform ongoing customer research regardless.

User experience surveys can tell you what customers need from your company. But a survey’s success depends on asking the right questions.

Marie shares how she successfully pivoted from a failed product to FYI, along with which questions give the most insightful takeaways.