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AI-powered Research Analysis in User Interviews

Accelerate insights with high-quality transcripts, traceable observations, and powerful analysis in the data grid
Who is this article for?
🗣️ All researchers (both admins and users)
⭐ Teams on any User Interviews plan

Accelerate insights with recordings, high-quality transcripts, and traceable observations—available right after your session. You can instantly review your recording, transcription, and session breakdown right inside your project workspace for faster post-session analysis and insights-sharing.

For further analysis at the project level, you can compare responses across participants via the Data grid in the Research Analysis area of the workspace. Layer in additional audience data (from profiles and screeners) for deeper, more segmented insights.

Data grid

The Data grid allows you to easily compare key observations across participants—integrated with the context of other participant data—all in one place. It is populated with the observations generated by session breakdowns.

Watch it in Action

How it works

  • First, make sure AI features are enabled for your team
  • Enable your recorder bot and complete your 1:1 moderated session
  • Upload your discussion guide to generate the session breakdown
  • Use the data grid to view & compare insights all in one place
  • Layer in additional audience data for richer context and deeper analysis

Every insight is traceable and linked directly back to its original source material. Clicking on the citations will open the relevant transcript and jump to the specific quotes the observation was generated from. You can also copy observations in one click and paste into other tools for further analysis.

Add additional project and participant data to the data grid if you want to pull in more information to use in your analysis—such as screener responses, characteristics, and more.

Clips

You can also use Clips to capture and share key video moments from your recorded sessions. You can create clips by highlighting text on the transcript, or directly from observations in the session breakdown or data grid.

FAQ

Who can use this feature?

Only teams with AI functionality turned on will have access. Admins can manage this setting at the organizational level.

What participant data can I add to the data grid?

You can layer any participant data that will add context for your analysis, such as screener questions, professional or demographic characteristics, and more. Use the search bar to select which columns to display.

Are the observations in the data grid the same observations as those in the session breakdown?

Yes, we pull the exact AI generated observations from the session breakdowns into the data grid so they can be easily viewed together in one place.

Why don’t I see anything in the Research Analysis area?

You may not have any sessions with recordings or transcripts yet! First, make sure your team has AI functionality turned on (admins can manage this setting at the organizational level)

Next, make sure to enable recordings and upload your discussion guide to your project—this will enable session breakdowns and populate the data grid with insights.

Can I download the data grid?

Currently no, but you can easily copy observations and paste into another tool to help with analysis and report generation.

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