AI-powered session insights in UI

Our new AI session breakdown feature is now live for all User Interviews customers! Now, after your session wraps, you’ll see more than just the video and transcript. You can now access automatically generated session insights directly in the project workspace.

Here’s how it works:

• Upload your discussion guide, and we’ll generate a session analysis in seconds
• Key observations are grouped into topic areas from your guide
• Every insight is backed by direct transcript citations for additional review or context

Watch the demo:

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Everything now lives together so you and your team can easily review recordings, search transcripts, and share insights from your research sessions—all in one place.

💡 Make sure AI features are enabled: To use this feature, your team admin will need to turn on AI features from the advanced options page. Once enabled, recording and transcription will be available to all team members.

📚 Learn how to get started: Read the Recording, Transcription & Session Analysis support guide →