We ask you for participant feedback after every completed research session. Here’s how (and why) that feedback is collected and used.
Can't find what you're looking for? Here’s how to contact us with questions for our support, billing, sales, and project coordinator teams.
Pay your research participants in flexible currency options and incentive types.
Create screener surveys faster with a question structure that easier for participants to complete
Recruit your ideal sample size for research by requesting a specific number of participants from User Interviews.
Ready to get started recruiting with User Interviews? Here’s how to set up your account and login.
How to edit the contact, billing, availability, integrations, and other details on your Researcher account.
If a participant didn’t show up to your confirmed session, here’s what to do.
Learn how we deter fraud and how to make a report if you suspect a participant is fraudulent.
Need to host more than one interview at the same time with different locations and moderators?
Receipts and invoices will be automatically emailed and saved in your project workspace.
Who's distributing your incentive, what reward options are available, and when to expect your payment.
Designate which payment methods your team can select at project launch
Make paying for projects simpler by setting up a prepaid balance with User Interviews.
Get in touch with UI by filling out our contact support form.
