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Browse Participant Support

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Video screening tips & what to expect

Upload a video of yourself answering a specific question as part of the screening process

Last Updated:
April 15, 2024
Study Applications

Learn how and when incentive payments are distributed

Who's distributing your incentive, what reward options are available, and when to expect your payment.

Last Updated:
April 10, 2024
Earning Money

Can I propose an alternate time for my session?

None of the times for this study work for me, what can I do?

Last Updated:
April 10, 2024
Session Scheduling & Participation

Earn money with our participant referral program

Refer a friend to User Interviews to earn money between studies. Both you and your friend earn a bonus when they complete a study.

Last Updated:
April 10, 2024
Earning Money

Redeem your incentive

Choose from dozens of digital gift card incentives as a thank you for your time and participation in research.

Last Updated:
April 10, 2024
Earning Money

Cancel or reschedule your session

How to reschedule or cancel your research session (while avoiding penalties or disqualification from future participation!).

Last Updated:
April 2, 2024
Session Scheduling & Participation

Why have I not been picked for a study yet?

Strategies to help you be the best fit for participation in a user research study.

Last Updated:
April 2, 2024
Study Applications
Policies & Eligibility

Update your participant profile

Keep your profile up-to-date to make sure you're receiving the right research study invitations and improve your chances of being selected.

Last Updated:
April 2, 2024
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Browse upcoming studies

Ready to start applying to paid research studies? Here's where to find upcoming studies accepting applications via User Interviews.

Last Updated:
April 2, 2024
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I'm having trouble logging into my account.

Last Updated:
April 2, 2024
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How do I create a participant account?

Last Updated:
April 2, 2024
Verifying Your Account

How do I connect my LinkedIn and Facebook profiles to my participant profile?

How (and why) to connect your Facebook and LinkedIn accounts with your participant profile.

Last Updated:
April 2, 2024
Verifying Your Account

Are my study incentives taxable income?

For U.S. participants, the IRS requires study payments totaling $600 or more to be reported on tax returns.

Last Updated:
April 2, 2024
Earning Money
Policies & Eligibility

How can I contact your support team?

Getting in touch with the User Interviews support team.

Last Updated:
April 2, 2024
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How can I contact the study researcher?

Contacting the researcher about a study you will be participating in.

Last Updated:
April 2, 2024
Communicating with Researchers

How can I make sure I'm receiving all recruitment notifications?

How to manage recruitment notifications to ensure you're receiving important messages.

Last Updated:
April 2, 2024
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help & support

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