Browse Participant Support

Will anything affect my account or ability to participate in future studies?

How User Interviews manages participant accounts to ensure quality.

Earn money with our participant referral program

Refer a friend to User Interviews to earn money between studies. Both you and your friend earn a bonus when they complete a study.

Why am I receiving calls, emails, or messages from a researcher?

Why am I being invited to the same study multiple times?

I was approved for a study, but was told it's full. What happened?

Why studies fill up before you could schedule yourself.

I was removed from a study, but did not request this. What happened?

Why you were removed from a study and what to do about it.

So, how does this all work?

A quick glimpse at your experience as a participant

How can I make sure I'm receiving all recruitment notifications?

How to manage recruitment notifications to ensure you're receiving important messages.

I'm not interested in these studies—how can I find studies that fit me?

Coming across studies that don't feel like a good match? Here's how to help find studies that interest you.

Can I propose an alternate time for my session?

None of the times for this study work for me, what can I do?

How do I sign an NDA or release form for a study?

Researchers often need to get an NDA or release form signed from participants for their studies before the participant's session

Create a Participant account

Create an account, verify your phone number, and start applying for studies to earn money with User Interviews.

Countries Where You Can Participate in Studies

Find out if your country is supported, then create an account and sign up for studies that match your profile.

Best practices for getting selected to participate in studies

Strategies to help you be the best fit for participation in a user research study.

Get help with common Participant login issues

Having trouble logging into your Participant account? Here’s how to troubleshoot and resolve the most common login issues.