Browse all support

How do I organize emails from User Interviews?

What is the participant's experience in a Recruit project?

The step-by-step of what your participants will experience when signing up for a Recruit project (with screenshots).

Can I propose an alternate time for my session?

None of the times for this study work for me, what can I do?

How do I sign an NDA or release form for a study?

Researchers often need to get an NDA or release form signed from participants for their studies before the participant's session

How do I label participants in my panel?

Segment your participant panel in Research Hub.

Add a default logo to all pages your participants visit

Upload your company logo to Research Hub to create consistent branding for your team and enhance the participant experience.

How do I invite colleagues to join my team?

Manage your team and invite new faces to help with your research

How can participants propose alternate session times?

Let participants who can't find convenient times propose alternatives.

Curate Panel: A Guide to Level 3 of the Research Hub Maturity Map

Build and maintain a research panel of best-fit participants for faster, easier, iterative recruiting with Research Hub.

Standardize Research: A Guide to Level 2 of the Research Hub Maturity Map

Achieve professional communication and consistent recruiting standards with Research Hub

Establish SSO / SAML for your team

How to set up your SSO login

Organize users into Hub Teams to govern panel access, share assets, and customize settings

Set team-level customizations for branding, templates, budgets, and more

Use opt-in forms to build and maintain your Hub panel

Build a highly engaged research panel and keep participant data continuously up to date

Check the feasibility of your recruit

Use our in-app audience estimator to gauge real-time feasibility based on your targeting criteria

Supported Countries for Participant Recruitment

User Interviews supports participant recruitment in many international locations. See which specific countries you can source in.

Does User Interviews have a researcher referral program?

Yes! Earn $50 by referring a researcher to User Interviews. The person you refer gets $50 too.