Browse all support

Distribute incentives to participants automatically or manually

Automate incentives, or distribute them yourself.

Create a Participant account

Create an account, verify your phone number, and start applying for studies to earn money with User Interviews.

Countries Where You Can Participate in Studies

Find out if your country is supported, then create an account and sign up for studies that match your profile.

Set smart availability or manual time block scheduling for your projects

Use panels to organize and manage access to participants in Hub

Create custom panels to protect participant data and streamline recruitment

Replace a no-show

If a participant didn’t show up to your confirmed session, here’s what to do.

Download your project receipt or invoice

Receipts and invoices will be automatically emailed and saved in your project workspace.

Jumpstart research by creating and duplicating project templates for your team

Duplicate projects or create saved templates so your team can jump into research faster

Contact our team with questions

Can't find what you're looking for? Here’s how to contact us with questions for our support, billing, sales, and project coordinator teams.

Search and filter your Hub panel to find the right participants for research

Filter, segment, and invite participants in the Hub participant table view

Best practices for getting selected to participate in studies

Strategies to help you be the best fit for participation in a user research study.

Set up or change your subscription plan

Learn more about our subscription pricing and who to contact to set up or change your plan.

Comment and collaborate with teammates on drafts

Want your teammate to review your recruitment project before it goes live? Here's how you can share and comment on draft projects.

Understand how match percentage is calculated

Match percentages help you discern how qualified a participant might be for your study.

Manage, add, or delete credit cards associated with your account

Update your credit cards in your User Interviews account.

Track and manage participants through your project

How to approve and invite qualified candidates for participation in your research study.