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Set branding and communication defaults for your team

Help the whole research team stay on-brand when communicating with customers about research.

Last Updated:
October 3, 2025
Emails & Messaging
For Admins
Research Hub

Choose from dozens of currencies and incentive types

Pay your research participants in flexible currency options and incentive types.

Last Updated:
October 3, 2025
Incentives

How can I edit incentives after launching a project?

Modify the incentive amount for your entire project or for an individual participant, depending on your use case.

Last Updated:
October 3, 2025
Incentives
Recruit
Research Hub

How can I access participant profiles and data while recruiting for my project?

Find all the user data you need to make the right recruiting decisions in participant profiles.

Last Updated:
October 3, 2025
Recruit

Send bulk emails to your Hub panel

Use Hub emails to communicate regularly with your research panel to keep them engaged

Last Updated:
October 3, 2025
Research Hub
Emails & Messaging

Does User Interviews charge sales tax?

To ensure compliance with local tax laws and regulations, User Interviews is registered to collect sales taxes in certain US states.

Last Updated:
October 3, 2025
Pricing & Subscriptions

How do I recruit participants from specific locations for a remote study?

Target candidates from cities, states, and countries.

Last Updated:
October 3, 2025
Recruit

What policies should I be aware of as a participant?

Last Updated:
October 3, 2025
Policies & Eligibility

How can I customize my view of the Hub participant table?

As the number of columns in your Hub participant table grows, learn how to hide and reorder columns to make the Hub panel work best for you.

Last Updated:
October 3, 2025
Research Hub

Research Hub Part 3: Customizing Hub For Your Users

Customize Hub so your users have an on-brand experience when participating in your research studies.

Last Updated:
October 3, 2025
For Admins
Research Hub

How does the messages tool work?

Easily get in touch with participants one-by-one or as a group.

Last Updated:
October 3, 2025
Emails & Messaging

Research Hub Part 2: Managing Your Panel

As your panel grows, learn how to organize and segment your customers enabling you to quickly find the right participants for your studies

Last Updated:
October 3, 2025
Research Hub

How can I add confirmed sessions to my calendar?

Last Updated:
October 3, 2025
Session Scheduling & Participation

What is email two-factor authentication (2FA) and how does it work?

Last Updated:
October 3, 2025
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How soon after launching a project can I book my first session?

Last Updated:
October 3, 2025
Scheduling & Calendars

Research Hub Part 1: Building Your Panel

Learn how to grow your research community with Research Hub. Import customer data, create opt-in forms, and send invitations to studies.

Last Updated:
October 3, 2025
Research Hub
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