Browse all support

Customize and preview participant emails on your Hub project

Edit and preview all of the communications your users will receive to ensure a great participant experience

How do I delete my participant account?

No longer interested in our service? We make it easy to delete your account.

I launched my project. Now what?

What are some best practices for using skip logic?

Skip logic best practices & good-to-knows!

Extend your study

How to extend a study beyond the originally scheduled timeline.

Invite past participants from former studies to current studies

Inviting past qualified, approved, and completed participants to future sessions.

How can we update the company name or domain on our account?

Here's how to update your company name and/or domain association.

Invite participants to sign up for a Research Hub project

3 methods to invite research participants to sign up for a study

How are columns updated when I upload a new CSV to my panel?

Uploading new data to your panel, as well as how columns can be mapped or created.

How can I contact your support team?

Getting in touch with the User Interviews support team.

Can I contact participants after my study has ended?

Getting in touch with participants once a study has been close.

Set Hub invite rules and invite limits

Present your data consent notice to Hub participants

Prompt participants to accept your data consent notice when joining your panel or applying to a project.

What is participant email two-factor authentication (2FA)?

The researcher has not sent instructions for my upcoming session. What should I do?

Getting in touch with the researcher with questions or when you need study assistance.

Browse upcoming studies

Ready to start applying to paid research studies? Here's where to find upcoming studies accepting applications via User Interviews.