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Browse Researcher Support

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Uplevel research quality across your org with a shared screener question bank

Build screeners faster with reusable templates, share vetted questions, and standardize participant data across studies

Last Updated:
October 24, 2025
Screener Surveys

Submit feedback on participants

We ask you for participant feedback after every completed research session. Here’s how (and why) that feedback is collected and used.

Last Updated:
October 24, 2025
Recruit

Learn how UI builds a high-quality participant audience

How User Interviews maintains our high-quality participant audience.

Last Updated:
October 24, 2025
Recruit

What is Premium Screening (AKA "Double Screening")?

Contact screener-qualified participants by email or phone, or review video responses to a custom prompt before approving them for your study

Last Updated:
October 24, 2025
Screener Surveys

Add video screening to your project

Prompt participants to record a video response during the screening process—the fastest insight into their experience on a topic.

Last Updated:
October 24, 2025
Screener Surveys

Review our fraud deterrence policies

Learn how we deter fraud and how to make a report if you suspect a participant is fraudulent.

Last Updated:
October 24, 2025
Recruit

AI-powered Research Analysis in User Interviews

Accelerate insights with high-quality transcripts, traceable observations, and powerful analysis in the data grid

Last Updated:
October 23, 2025
Recruit
Research Hub

Use a prepaid balance to pay for your studies

Make paying for projects simpler by setting up a prepaid balance with User Interviews.

Last Updated:
October 22, 2025
Pricing & Subscriptions
For Admins

View or edit the requested participant number

Recruit your ideal sample size for research by requesting a specific number of participants from User Interviews.

Last Updated:
October 3, 2025
Recruit

Set branding and communication defaults for your team

Help the whole research team stay on-brand when communicating with customers about research.

Last Updated:
October 3, 2025
Emails & Messaging
For Admins
Research Hub

Choose from dozens of currencies and incentive types

Pay your research participants in flexible currency options and incentive types.

Last Updated:
October 3, 2025
Incentives

How can I edit incentives after launching a project?

Modify the incentive amount for your entire project or for an individual participant, depending on your use case.

Last Updated:
October 3, 2025
Incentives
Recruit
Research Hub

How can I access participant profiles and data while recruiting for my project?

Find all the user data you need to make the right recruiting decisions in participant profiles.

Last Updated:
October 3, 2025
Recruit

Send bulk emails to your Hub panel

Use Hub emails to communicate regularly with your research panel to keep them engaged

Last Updated:
October 3, 2025
Research Hub
Emails & Messaging

Does User Interviews charge sales tax?

To ensure compliance with local tax laws and regulations, User Interviews is registered to collect sales taxes in certain US states.

Last Updated:
October 3, 2025
Pricing & Subscriptions

How do I recruit participants from specific locations for a remote study?

Target candidates from cities, states, and countries.

Last Updated:
October 3, 2025
Recruit

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