Browse Researcher Support

Organize users into Hub Teams to govern panel access, share assets, and customize settings

Set team-level customizations for branding, templates, budgets, and more

Use opt-in forms to build and maintain your Hub panel

Build a highly engaged research panel and keep participant data continuously up to date

Check the feasibility of your recruit

Use our in-app audience estimator to gauge real-time feasibility based on your targeting criteria

Supported Countries for Participant Recruitment

User Interviews supports participant recruitment in many international locations. See which specific countries you can source in.

Does User Interviews have a researcher referral program?

Yes! Earn $50 by referring a researcher to User Interviews. The person you refer gets $50 too.

Distribute incentives to participants automatically or manually

Automate incentives, or distribute them yourself.

Set smart availability or manual time block scheduling for your projects

Use panels to organize and manage access to participants in Hub

Create custom panels to protect participant data and streamline recruitment

Replace a no-show

If a participant didn’t show up to your confirmed session, here’s what to do.

Download your project receipt or invoice

Receipts and invoices will be automatically emailed and saved in your project workspace.

Jumpstart research by creating and duplicating project templates for your team

Duplicate projects or create saved templates so your team can jump into research faster

Contact our team with questions

Can't find what you're looking for? Here’s how to contact us with questions for our support, billing, sales, and project coordinator teams.

Search and filter your Hub panel to find the right participants for research

Filter, segment, and invite participants in the Hub participant table view

Set up or change your subscription plan

Learn more about our subscription pricing and who to contact to set up or change your plan.

Comment and collaborate with teammates on drafts

Want your teammate to review your recruitment project before it goes live? Here's how you can share and comment on draft projects.

Understand how match percentage is calculated

Match percentages help you discern how qualified a participant might be for your study.