Help & Support

Participating In Studies

Can I propose an alternate time for my session?

How can I contact the study researcher?

How do I refer someone to User Interviews?

How do I sign an NDA or Release form for a study?

I need to reschedule my session. What should I do?

I was approved for a study, but was told it's full. What happened?

I was removed from a study, but did not request this. What happened?

I'm confirmed for a study, but need to cancel. What should I do?

I'm not interested in these studies—how can I find studies that fit me?

Sending a screenshot to support

The researcher has not sent instructions for my upcoming session. What should I do?

What policies should I be aware of as a participant?

What types of studies are available?

Where can I view upcoming studies?

Why am I receiving calls, emails, or messages from a researcher?

Why am I seeing the same study over and over again?

Why have I not been picked for a study yet?

Related topics

Incentive Payments

About User Interviews