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Fresh Views

UX RESEARCH BLOG FROM USER INTERVIEWS
Fresh, informative, no-nonsense UX research content that you’ll want to bookmark and share. Discover hundreds of articles on UXR methods, strategy, tools, ops, and careers—brought to you by User Interviews.

Featured Post

The “Second Layer” Problem: What to Do When AI Tools Create Operational Debt

Researchers who now also builds AI systems are feeling the burden of operational debt. Here's how to address it.

Jordan Brinkman
Lead UX Researcher

Latest Articles

AI in Research
The “Second Layer” Problem: What to Do When AI Tools Create Operational Debt
Researchers who now also builds AI systems are feeling the burden of operational debt. Here's how to address it.
June 18, 2026
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Jordan Brinkman
Research Strategy
Provenance Matters: Why Citations Are the Missing Link in Insight-Driven Decisions
Jake Burghardt takes to the ResearchOps Review to outline how leveraging citations repositories can enable context-rich usage of research insights.
June 5, 2026
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Jake Burghardt
AI in Research
A Blueprint for Evaluating AI Across the Research Pipeline
Are we at risk of losing too much in translation when using AI in research? Research expert Lindsey DeWitt Prat explores the new risk cascade for the ResearchOps Review.
May 22, 2026
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Lindsey DeWitt Prat
Research Strategy
Is Your NPS Telling the Full Story for Stakeholders? An Analysis
Survicate analyzed data across hundreds of companies to unpack what NPS should mean for you, and as important, how you can best share that nuance with stakeholders.
May 15, 2026
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Aleksandra Korczynska
AI in Research
Calibration Matters More Than Automation: What AI’s History Suggests About Building Agentic Research Systems
Research Operations expert George Jensen on what it takes to build successful AI-enabled research systems.
May 4, 2026
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George Jensen
AI in Research
What is the New AI in Research Risk Cascade? Experts Explain
What to do when errors compound across transcription, synthesis, and analysis—turning small upstream drift into big downstream consequences.
April 10, 2026
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Nick Lioudis
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Research techniques & methods

150+ Best Customer Journey Map Templates and Examples
October 24, 2025
The Modern Guide to Note-taking in Research: Templates & Methods
October 16, 2025
70+ Great User Testing Questions To Ask Before, During, & After User Tests
September 26, 2025
See all articles on research methods

Recruiting Participants

6 Steps to Conducting High-Quality International UX Research
November 7, 2025
How to Ensure Participant Fit and Credibility
October 28, 2025
Survey Incentives That Work: Ideas, Costs, and Best Practices
October 24, 2025
See all articles on recruiting

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UX research tools

30+ AI Tools for Every Phase of UX Research You Can Use Right Now
January 23, 2026
12 Best Customer Feedback Tools by Use Case (Interviews, Surveys & Analytics)
September 19, 2025
Focus Group Software: Top 7 Options for Qualitative Research
July 25, 2025
See all articles on UX research tools

Professional Growth

The 24 Best UX and User Research Blogs Worth Bookmarking
December 22, 2025
Common UX Research Job Interview Questions & How to Answer Them
December 11, 2025
What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!)
December 4, 2025
See all articles on professional growth

Research Strategy

Provenance Matters: Why Citations Are the Missing Link in Insight-Driven Decisions
June 5, 2026
Is Your NPS Telling the Full Story for Stakeholders? An Analysis
May 15, 2026
How to Build a Hands-On Customer Empathy Program (Even Without a Budget)
January 9, 2026
See all articles on research strategy

Inside UI

UserTesting Acquires User Interviews
January 7, 2026
2025 User Interviews Wrapped
December 10, 2025
An Inside Look at Our Participant Recruitment System—And How We Use AI to Improve Matches
October 1, 2025
See all articles about User Interviews

Templates for UX researchers

What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!)
December 4, 2025
UX Research Portfolios That Will Get You Hired: 21 Templates and Examples
October 27, 2025
150+ Best Customer Journey Map Templates and Examples
October 24, 2025
See all templates

AI In Research

The “Second Layer” Problem: What to Do When AI Tools Create Operational Debt
June 18, 2026
A Blueprint for Evaluating AI Across the Research Pipeline
May 22, 2026
Calibration Matters More Than Automation: What AI’s History Suggests About Building Agentic Research Systems
May 4, 2026
See all articles about AI

Explore More

State of User Research 2025
September 10, 2025
The State of User Research Report 2025
May 28, 2025
The 2025 Research Budget Report

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