I was approved for a study, but was told it's full. What happened?

Why studies fill up before you could schedule yourself.

I was removed from a study, but did not request this. What happened?

Why you were removed from a study and what to do about it.

The researcher has not sent instructions for my upcoming session. What should I do?

Getting in touch with the researcher with questions or when you need study assistance.

Will anything affect my account or ability to participate in future studies?

How User Interviews manages participant accounts to ensure quality.

How do I delete my participant account?

No longer interested in our service? We make it easy to delete your account.

I'm not interested in these studies—how can I find studies that fit me?

Coming across studies that don't feel like a good match? Here's how to help find studies that interest you.

So, how does this all work?

A quick glimpse at your experience as a participant

How do I sign an NDA or release form for a study?

What policies should I be aware of as a participant?

Why am I being invited to the same study multiple times?

Why am I receiving calls, emails, or messages from a researcher?

UI vs. Researcher—who's who?

How can I add confirmed sessions to my calendar?

What is participant email two-factor authentication (2FA)?